Notice about Sign In / Sign Up
Please note that the Sign up and Sign in pages found on the top-right navigation menu on this Vome Support portal are strictly for support accounts.
This is not the same as registering or logging in as a Vome User. To create an account on Vome, please use the relevant link below:
- To register as a new volunteer user, visit this page: www.vomevolunteer.com/register-volunteer
- To register as an admin user on behalf of a new organization, visit this page: www.vomevolunteer.com/register
- To login as an existing volunteer or admin user, visit this page: www.vomevolunteer.com/login
Knowledge Base
FAQs & Knowledge Base
Click here to find a FAQ article and or submit a ticket to ask us a question!
Recent Articles
Using the Cancellation Reason Prompt on Vome
The cancellation reason prompt is a per-opportunity setting that controls whether a user is asked why they are cancelling a shift reservation, and whether that answer is required. The setting lives on the opportunity's scheduling controls and applies ...How Do Claim Hours Form Policies Work for Opportunities on Vome?
Overview A Claim Hours Form Policy lets an Administrator require Users to complete a form before their claimed hours are accepted for an Opportunity. This is useful for collecting a waiver, a sign-off, or other check-out information at the moment a ...How Does the Claim Hours Note Work for Opportunities on Vome?
Overview The Claim Hours Note lets a User add a short free-text note when they claim their hours for an Opportunity. As an Administrator, you control whether that note box appears and whether it is required. This article covers the free-text note ...Can a User Be Both a Volunteer and an Administrator?
Short answer No. The same email address cannot be both a volunteer and an administrator at the same time. Every account on Vome is tied to a unique email address, and a single email address can only hold one role. The good news is that there are a ...Can minors or youth volunteer through Vome?
Can minors or youth volunteer through Vome? Vome is built for adult users and does not knowingly collect personal information from children under the age of 13. To support this, whenever an organization collects age or date of birth through a form on ...
Popular Articles
How do I submit an application form?
How to Apply to an Organization or an Opportunity Overview Being approved for an opportunity allows you to: Reserve shifts and track hours related to your involvement. Access the dedicated opportunity chatroom (found under the Chat icon > See all > ...I've been assigned to a sequence. How does this work?
? Understanding Sequences in Vome What are sequences? Sequences are step-by-step task lists created by your organization and assigned to you in Vome. They help guide you through important processes, such as onboarding or training. Each sequence ...I've been assigned to an opportunity. How do I reserve a shift?
If you're approved for at least 1 opportunity, you're ready to start reserving shifts! Here are the steps to reserve a spot for a shift: 1. From the left-hand navigation menu, click Home 2. Within the section titled "What are you looking to do ...The organization requested sensitive information from my profile. How does this work?
By default, we automatically share your basic profile information with an organization once you submit one of their forms. These fields include: - First name *Required by users to sign up to Vome - Last name *Required by users to sign up to Vome - ...Master the Vome fundamentals: The relationship between Categories, Opportunities & Shifts
Master the Vome Fundamentals: Understanding the Structure of Your Portal To manage your volunteer programs effectively in Vome, it's essential to understand how the platform is structured. If you're using an Enterprise or Ultimate plan and want to ...