Notice about Sign In / Sign Up
Please note that the Sign up and Sign in pages found on the top-right navigation menu on this Vome Support portal are strictly for support accounts.
This is not the same as registering or logging in as a Vome User. To create an account on Vome, please use the relevant link below:
- To register as a new volunteer user, visit this page: www.vomevolunteer.com/register-volunteer
- To register as an admin user on behalf of a new organization, visit this page: www.vomevolunteer.com/register
- To login as an existing volunteer or admin user, visit this page: www.vomevolunteer.com/login
Knowledge Base
FAQs & Knowledge Base
How Vome works, for admins and for the volunteers who sign up. Search, browse, or open a ticket.
Recent Articles
How do I measure retention on Vome?
Overview Retention answers one question: of the people you already had, how many are still with you? It is the number that tells you whether your programme is building something lasting or quietly replacing the same people every year. Vome measures ...How do I export my opportunities?
Vome can turn your opportunity list into a file you can print, pin up or work with in a spreadsheet. This article covers where to find it, which format to pick, and what ends up in the file. 1. What does Export opportunities do? It takes the ...How do I run an automation when I change a submission's status?
Overview Until now, a form automation ran at the moment someone pressed submit. That works when the form itself tells you everything you need to know, and it does not work when you want to read the application, interview the person, and only then ...How do I change my default schedule settings?
Overview Your schedule opens the same way every time you come back to it: the same layout, the same date range, the same first day of the week, and the same amount of detail on each shift. All of that is yours to set, and it lives in one place. This ...How does the New shifts available notification work?
When an administrator publishes new shifts and chooses to notify eligible users, Vome sends the New shifts available notification. That notification now lists the shifts that were posted, with the date, the time and how many spots are open on each ...
Popular Articles
How do I apply to an organization or an opportunity?
Overview Before you can reserve shifts with an organization, you need to be approved for one of its opportunities. There are two ways that happens: You submit an application form and the organization approves it. An administrator assigns you ...I've been assigned to a sequence. How does this work?
Overview A sequence is a step-by-step task list your organization created and assigned to you. Most are for onboarding or training, and they exist so nothing gets missed before you start. Each sequence appears on your homepage and stays there until ...I've been assigned to an opportunity. How do I reserve a shift?
Overview Once you are approved for at least one opportunity, you can reserve shifts yourself. It takes six steps and about a minute. You will only ever see shifts belonging to opportunities you are approved for. If the schedule looks empty, see ...The organization requested sensitive information from my profile. How does this work?
By default, we automatically share your basic profile information with an organization once you submit one of their forms. These fields include: - First name *Required by users to sign up to Vome - Last name *Required by users to sign up to Vome - ...Master the Vome fundamentals: The relationship between Categories, Opportunities & Shifts
Plan required: the structure described here works on every plan. Sites, the extra layer covered in question 7, needs Enterprise or Ultimate. Overview Almost every question about how to set up a Vome portal comes down to one thing: knowing which layer ...