Notice about Sign In / Sign Up
Please note that the Sign up and Sign in pages found on the top-right navigation menu on this Vome Support portal are strictly for support accounts.
This is not the same as registering or logging in as a Vome User. To create an account on Vome, please use the relevant link below:
- To register as a new volunteer user, visit this page: www.vomevolunteer.com/register-volunteer
- To register as an admin user on behalf of a new organization, visit this page: www.vomevolunteer.com/register
- To login as an existing volunteer or admin user, visit this page: www.vomevolunteer.com/login
Knowledge Base
FAQs & Knowledge Base
Click here to find a FAQ article and or submit a ticket to ask us a question!
Recent Articles
Allow Users to Claim Additional Hours
1. What does “Allow Users to Claim Additional Hours” mean? This setting controls whether a user can submit an additional hour claim for a shift after hours have already been logged. When enabled: Users can submit additional hour claims for the same ...Hour Claim Note Policy
1. What is a Note Policy for hour claims? A Note Policy allows you to require or optionally prompt users to add a note when claiming hours for a shift. This applies when a user is: Checking out of a scheduled shift Claiming hours for a shift they ...How does 'Auto Check-In/Out' on Vome?
1. What is Auto Check-In and Auto Check-Out? Auto Check-In and Auto Check-Out is a scheduling feature that automatically logs attendance without requiring any action from the user or an administrator. When enabled: The user is automatically checked ...Tap-to-Check-In/Out (No QR Code Required)
1. What does “Users can tap to check-in/out from the app without scanning the QR code” mean? This setting allows users to check in and check out directly from the mobile app without scanning a QR code. If enabled, users can simply: Open the mobile ...Location-Based Check-In & Check-Out Controls (Proximity Validation)
1. What is Proximity-Based Validation? Proximity-Based Validation is a security feature that requires users to be physically within a defined radius before they can check-in or check-out of a shift using the mobile app. When enabled, users must allow ...
Popular Articles
How do I submit an application form?
How to Apply to an Organization or an Opportunity Overview Being approved for an opportunity allows you to: Reserve shifts and track hours related to your involvement. Access the dedicated opportunity chatroom (found under the Chat icon > See all > ...I've been assigned to an opportunity. How do I reserve a shift?
If you're approved for at least 1 opportunity, you're ready to start reserving shifts! Here are the steps to reserve a spot for a shift: 1. From the left-hand navigation menu, click Home 2. Within the section titled "What are you looking to do ...The organization requested sensitive information from my profile. How does this work?
By default, we automatically share your basic profile information with an organization once you submit one of their forms. These fields include: - First name *Required by users to sign up to Vome - Last name *Required by users to sign up to Vome - ...Master the Vome fundamentals: The relationship between Categories, Opportunities & Shifts
Master the Vome Fundamentals: Understanding the Structure of Your Portal To manage your volunteer programs effectively in Vome, it's essential to understand how the platform is structured. If you're using an Enterprise or Ultimate plan and want to ...I've been assigned to a sequence. How does this work?
? Understanding Sequences in Vome What are sequences? Sequences are step-by-step task lists created by your organization and assigned to you in Vome. They help guide you through important processes, such as onboarding or training. Each sequence ...