Notice about Sign In / Sign Up
Please note that the Sign up and Sign in pages found on the top-right navigation menu on this Vome Support portal are strictly for support accounts.
This is not the same as registering or logging in as a Vome User. To create an account on Vome, please use the relevant link below:
- To register as a new volunteer user, visit this page: www.vomevolunteer.com/register-volunteer
- To register as an admin user on behalf of a new organization, visit this page: www.vomevolunteer.com/register
- To login as an existing volunteer or admin user, visit this page: www.vomevolunteer.com/login
Knowledge Base
FAQs & Knowledge Base
Click here to find a FAQ article and or submit a ticket to ask us a question!
Recent Articles
How Do Automated Birthday Notifications Work on Vome?
1. What are automated birthday notifications? Automated birthday notifications let you celebrate user birthdays without lifting a finger. Once configured, Vome can automatically send birthday emails to users in your database and/or notify admins when ...Cover Photo and Logo Specifications on Vome
Vome allows you to upload cover photos (banners) and logos across several areas of the platform, including your organization site, opportunity pages, form pages, and categories. Each image has specific size recommendations to ensure everything ...How Does the Impact Report Work on Vome?
Overview The Impact Report is a certificate of volunteer involvement that summarizes a user's completed shifts and logged hours at your organization. It can be filtered by date range, customized per opportunity, exported as a PDF, and optionally ...Understanding Your Awards on Vome
1. What are Awards on Vome? Awards are custom recognitions that organizations create to celebrate your volunteer contributions. When you meet certain milestones or when an organization wants to recognize your efforts, you can earn awards that appear ...Custom Awards & Recognition on Vome
1. What is the Recognition module on Vome? The Recognition module lets your organization create custom awards to recognize your volunteers. You can design awards with specific criteria, automatically grant them when volunteers meet goals, manually ...
Popular Articles
How do I submit an application form?
How to Apply to an Organization or an Opportunity Overview Being approved for an opportunity allows you to: Reserve shifts and track hours related to your involvement. Access the dedicated opportunity chatroom (found under the Chat icon > See all > ...I've been assigned to a sequence. How does this work?
? Understanding Sequences in Vome What are sequences? Sequences are step-by-step task lists created by your organization and assigned to you in Vome. They help guide you through important processes, such as onboarding or training. Each sequence ...I've been assigned to an opportunity. How do I reserve a shift?
If you're approved for at least 1 opportunity, you're ready to start reserving shifts! Here are the steps to reserve a spot for a shift: 1. From the left-hand navigation menu, click Home 2. Within the section titled "What are you looking to do ...The organization requested sensitive information from my profile. How does this work?
By default, we automatically share your basic profile information with an organization once you submit one of their forms. These fields include: - First name *Required by users to sign up to Vome - Last name *Required by users to sign up to Vome - ...Master the Vome fundamentals: The relationship between Categories, Opportunities & Shifts
Master the Vome Fundamentals: Understanding the Structure of Your Portal To manage your volunteer programs effectively in Vome, it's essential to understand how the platform is structured. If you're using an Enterprise or Ultimate plan and want to ...