Notice about Sign In / Sign Up
Please note that the Sign up and Sign in pages found on the top-right navigation menu on this Vome Support portal are strictly for support accounts.
This is not the same as registering or logging in as a Vome User. To create an account on Vome, please use the relevant link below:
- To register as a new volunteer user, visit this page: www.vomevolunteer.com/register-volunteer
- To register as an admin user on behalf of a new organization, visit this page: www.vomevolunteer.com/register
- To login as an existing volunteer or admin user, visit this page: www.vomevolunteer.com/login
Knowledge Base
FAQs & Knowledge Base
Click here to find a FAQ article and or submit a ticket to ask us a question!
Recent Articles
Accessibility Settings on Vome
1. What are Accessibility Settings? Accessibility Settings is a built-in toolkit that lets every Vome user personalize how the platform looks and behaves to suit their individual needs. Your preferences are saved to your account and automatically ...How Does the Resources Module Work on Vome?
Overview The Resources module allows organization administrators to share files, documents, videos, and other materials directly with their users through Vome. Instead of relying on email attachments or external file-sharing tools, everything lives ...How to Add a Shift to Your Calendar on Vome
Overview Once you reserve a spot for a shift on Vome, you can add that shift directly to your personal calendar. Vome supports syncing with Google Calendar, Microsoft Outlook, and Apple Calendar. This makes it easy to stay on top of your upcoming ...What Are Hand-Off Notifications on Vome?
Hand-off notifications keep you informed when a volunteer is assigned to something you oversee — whether that assignment was made by another admin or triggered automatically by Vome. This article is for administrators who are set up as a coordinator ...Understanding Sequence Profile Statuses on Vome
Understanding Sequence Profile Statuses on Vome When a user profile is assigned to a sequence, it will have one of four statuses at any given time. This article explains what each status means and how it affects the user's experience. The four ...
Popular Articles
How do I submit an application form?
How to Apply to an Organization or an Opportunity Overview Being approved for an opportunity allows you to: Reserve shifts and track hours related to your involvement. Access the dedicated opportunity chatroom (found under the Chat icon > See all > ...I've been assigned to an opportunity. How do I reserve a shift?
If you're approved for at least 1 opportunity, you're ready to start reserving shifts! Here are the steps to reserve a spot for a shift: 1. From the left-hand navigation menu, click Home 2. Within the section titled "What are you looking to do ...The organization requested sensitive information from my profile. How does this work?
By default, we automatically share your basic profile information with an organization once you submit one of their forms. These fields include: - First name *Required by users to sign up to Vome - Last name *Required by users to sign up to Vome - ...I've been assigned to a sequence. How does this work?
? Understanding Sequences in Vome What are sequences? Sequences are step-by-step task lists created by your organization and assigned to you in Vome. They help guide you through important processes, such as onboarding or training. Each sequence ...Master the Vome fundamentals: The relationship between Categories, Opportunities & Shifts
Master the Vome Fundamentals: Understanding the Structure of Your Portal To manage your volunteer programs effectively in Vome, it's essential to understand how the platform is structured. If you're using an Enterprise or Ultimate plan and want to ...