Can a User Be Both a Volunteer and an Administrator?

Can a User Be Both a Volunteer and an Administrator?

Short answer

No. The same email address cannot be both a volunteer and an administrator at the same time. Every account on Vome is tied to a unique email address, and a single email address can only hold one role.

The good news is that there are a few simple ways to give the same person both a volunteer profile and an administrator account.

Why does this happen?

Each Vome account is identified by a unique email address. A volunteer profile and an administrator account are separate accounts, so the same email address cannot be used for both at once.

Your options

Option 1: Invite the person with a second email address

Invite the person as an administrator using a different email address from the one on their volunteer profile. They can then:

  • Log in to their administrator account with the new email address
  • Continue using their original email address for their volunteer profile

This keeps both accounts active and fully separate.

Option 2: Change the email on the existing profile, then invite that address as an admin

The user can update the email address on their current profile, which frees up the original address to be used for the administrator invitation. To change the email address:

  1. Go to the Settings page
  2. Find the Change Email feature
  3. Enter the new email address

Once updated, the original email address is available to be invited as an administrator.

Option 3: Delete the volunteer profile

If the person no longer needs a separate volunteer profile, they can delete it and use that email address for the administrator account instead. To delete the profile:

  1. Go to the Settings page
  2. Select Delete Account

Please note that deleting a profile is permanent and cannot be undone. After the profile is deleted, the email address can be used for the administrator invitation.

Which option should I choose?

  • Choose Option 1 if the person needs to keep volunteering and administering as two separate accounts.
  • Choose Option 2 if they want to keep their volunteer profile but use their main email address for administrator access.
  • Choose Option 3 if they no longer need the volunteer profile at all.