Can I edit profile information for Vome Users or Offline Profiles in the database?

You can only edit profile information for Offline Profiles that you manually created in the database. 

If the volunteer record is a Vome User, it means that the volunteer has entered the profile data themselves and saved it to their Vome profile. Volunteers who are Vome Users can update their profile information at any time and you will immediately see any updated info reflected in your database.

1. Go to the Database

2. Click on a volunteer's name in your list of records (*Offline profiles only)

3. Click on the Edit button

Please be advised that you will not be able to edit the email address for a volunteer. Although we are working on ways to provide this functionality, please email us with your request and we would be happy to assist you with this. 

• Related Articles

• Why can't an admin see a profile in the database?

  Why Can't an Admin User See a Profile in the Database? If you're an admin user and cannot see a specific profile in the database, there could be several reasons why. Below are the most common explanations and best practices for ensuring proper ...

• How does the "Profile Info" section work on a form?

  By default, when a user submits their first form (usually an application form), Vome share their basic profile information with you that they used to create their user account. When creating a form, you can choose which Vome profile fields are being ...

• How do I create Offline Volunteer profiles in the database?

  1. Go to your Database from the left-hand navigation 2. Click on Create Profiles on the top right of Database view 3. You will have the choice to Add a Volunteer or Mass Import (via excel) You must add at least a first name, last name and email ...

• How do I delete or archive profiles from the database?

  Your database can contain a mix of Offline and Vome User profiles. Currently, you can only delete Offline profiles from the database. However, you can archive Vome Users. Steps to delete an Offline profile: Go to the Database Select one or more ...

• What are the best practices for creating admin roles for multi-location segmentation?

  Best Practices for Creating Admin Roles for Multi-Location Segmentation Overview In Vome, multi-location segmentation can refer to different departments, geographic areas, operations, or programs. Account Holders may need to create admin roles to ...