Can I edit profile information for Vome Users or Offline Profiles in the database?

Can I edit profile information for Vome Users or Offline Profiles in the database?

You can only edit profile information for Offline Profiles that you manually created in the database. 
If the volunteer record is a Vome User, it means that the volunteer has entered the profile data themselves and saved it to their Vome profile. Volunteers who are Vome Users can update their profile information at any time and you will immediately see any updated info reflected in your database.

1. Go to the Database
2. Click on a volunteer's name in your list of records (*Offline profiles only)
3. Click on the Edit button
Please be advised that you will not be able to edit the email address for a volunteer. Although we are working on ways to provide this functionality, please email us with your request and we would be happy to assist you with this. 

    • Related Articles

    • How do I create Offline Volunteer profiles in the database?

      1. Go to your Database from the left-hand navigation 2. Click on Create Profiles on the top right of Database view 3. You will have the choice to Add a Volunteer or Mass Import (via excel) You must add at least a first name, last name and email ...
    • What happens when I invite volunteers to claim their profile on Vome?

      Inviting your volunteers to claim their profiles on Vome can provide many operational benefits for organizations. Let's go through how the process works: 1. Once you invite a volunteer from your database, you will see it appear as a Pending ...
    • How can I create a custom group chat for Vome Users from the database?

      1. Go to the Database 2. Select one or more volunteer records 3. Click on the black down arrow next to the right of "# records selected" 4. Click on Create chat You can only create a group chat with Vome Users. If an Offline Profile is selected when ...
    • How do I invite volunteers to join Vome once I have an Offline record in my database?

      1. Select volunteer records from your database 2. Click on Invite volunteers 3. Click Send the invitation to selected offline volunteers or those within my filtered list. Once the volunteer signs up and accepts your invitation, they will be prompted ...
    • How do I edit my volunteer profile?

      Here are the steps to update your volunteer profile on Vome: 1. From the left-hand navigation, click Show Profile (underneath your name) 2. On the right-hand side of the screen, click Edit profile 3. Update the necessary information and click Save ...