How do I approve hour requests?
Vome allows volunteers to submit hour claims for shifts that were not scheduled through the platform.
To approve the hour request that a volunteer submitted:
1. Go to My Opportunities
2. Click on the opportunity
3. Go to the Schedule tab
4. Click on the # PENDING in the Hour Requests box
5. In the Hour Requests pop-up, click the green checkmark to approve the hour request.
Opportunity Dashboard > Schedule tab: Image below
Opportunity Dashboard > Schedule tab > Hour Requests > # Pending: Image below
If "Instant Book" is disabled, how do I approve shift requests?
1. Go to My Opportunities 2. Go to the Schedule tab 3. Click on the # PENDING in the Shift Requests box 4. In the Shift Requests pop-up click the green checkmark to approve the shift request. Opportunity Dashboard > Schedule tab: Image below ...
How do I claim hours for a past shift?
Whether you've scheduled a shift through Vome or not, you can claim hours for a past shift directly from your profile! Once you submit the hour claim, the administrator at your organization must approve it before the hours are officially logged and ...
I've been assigned to a shift. What happens next?
We recommend that you download the Vome Volunteer mobile app to make the communication process easier while gaining access to important updates! If you're using iPhone: https://apps.apple.com/ca/app/vome-volunteer/id1490871417 If you're using ...
What are the different attendee statuses? When does notifications get sent?
Every attendee scheduled to a shift has an associated status to their booking. Here is a breakdown of each status, when they can occur, and the affiliated notifications: Attendee Status Description Timeline Affiliated notifications Booked The ...
What are pinned opportunities on my dashboard?
Pinned opportunities are used to gain quick oversight regarding the opportunities that are relevant to an individual admin profile. Each admin can pin their own opportunities. It is recommended for an admin to pin opportunities to their dashboard for ...