I cannot authenticate my email. What do I do?
Helping you authenticate your email
Step 1: Make sure you entered the correct email address
When you're on the authenticate your email
screen, we show you the email address that you entered during registration. Please make sure this is the correct email address. If it is not the correct email, you will need to sign up with the correct email address. If you need help signing up, visit this article
Step 2: Make sure to check your junk or spam folders
Sometimes different inboxes will process emails into Junk or Spam if they do not recognize the sender. If you do find the email in these folders, be sure to move the email into your inbox to help your email provider recognize Vome emails!
Step 3: Click resend authenticate email
Try to resend the authentication email again by clicking the button from the popup
Step 4: Contact support
If you are unable to authenticate your email, please send an email to firstname.lastname@example.org from the same email address used to sign up to Vome. We will be able to bypass the email authentication process for you.
How come I can't edit a volunteer's email address?
As of now, there is no way to edit an email address for Offline records. If you wish to edit a volunteer's email ID, please contact our support team and we'll be glad to assist you. Please send us the current email ID and the email ID you would like ...
How can I send a mass email from the database?
1. Go to the Database 2. Select one or more volunteer records 3. Click on the black down arrow next to the right of "# records selected" 4. Click on Send email You can send emails to both Vome Users & Offline Profiles in the database.
Why can't I update the email address for an offline volunteer?
The email address is how we uniquely identify user profiles. At this time, the administrator is unable to edit the email address of an offline profile. We are hoping to add additional flexibility in allowing the administrator to update the user ...
How do I sign up as a volunteer on Vome?
Steps to sign up as a volunteer If you are on your computer, you can sign up using this link: https://www.vomevolunteer.com/register-volunteer Otherwise, you can also download the Vome Volunteer mobile app and sign up from there as well. If you re ...
How do I submit an application from an organization's page?
When an organization shares a link to their Vome page with you, they would like you to submit your application for their review. Here are the steps to submit an application: 1. Click on the link that was shared by the organization 2. Scroll down the ...