How do I claim hours for a past shift?

How do I claim hours for a past shift?

Of course! Here is the English version of the updated French article you’re working with — reflecting your changes:

How do I claim hours on Vome?

Whether you’ve scheduled a shift through Vome or not, you can always claim hours for a past shift directly from your profile!
Once your hour claim is submitted, the admin at your organization must approve it (or hour claims auto-approval must be enabled) before the hours are officially logged and counted towards your total.

Here are the steps to claim your hours:

SCENARIO 1: I already have a past shift in my schedule and I want to claim hours for it.

  1. From your homepage, click on View Schedule.

  2. Click on the past shift.

  3. Click on the blue Claim hours icon or the Send Claim button.

  4. Enter your correct arrival and departure times.

  5. Click Claim hours.

SCENARIO 2: I was never scheduled for this shift on Vome, but I want to generate a claim to log hours.

  1. Go to your Home page.

  2. At the top left, click on the Claim Hours button.

  3. Select the following option:
    “I was never scheduled for this shift on Vome, but I want to generate a claim to log hours.”

  4. Click Claim hours for an opportunity you’re already approved for.

  5. Enter a Single date or Date range in the past and input the time slot(s).
    You can add multiple time slots by clicking + Add time slot.

  6. Click Generate shifts and then click Send Claim.

Notes

At this point, a request has been sent to the admin of your organization for approval.
You should see these shifts appear immediately in your schedule with a pending status based on the requested hours.

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