Every sequence has a visibility setting that controls whether assigned users can see and interact with it, or whether it remains internal to your admin team only.
Visible to admins only
When this is selected, the sequence is completely hidden from the user's homepage. They will not receive a notification when assigned, and they cannot view or interact with any of the steps. This is useful for internal tracking, screening processes, or workflows you manage entirely on the admin side.
Visible to assigned users
When this is selected, the user is notified when they are assigned to the sequence. They can view the sequence on their homepage, see all visible steps, and take action on their current step.
You can configure visibility in two places when building a sequence:
Both controls are synchronized. Changing one updates the other.
You can also hide individual steps from users within a sequence, regardless of the sequence-level visibility setting.
Each step has its own visibility toggle. When a step is hidden from users:
This is useful when you need to manage internal steps alongside user-facing ones within the same sequence.