How do I manage the onboarding process for a volunteer?

How do I manage the onboarding process for a volunteer?

1. Go to the Database page from the left-hand side navigation
2. Click on the person's name to open their profile
3. Click on the opportunity that you would like to manage
4. Scroll down to the bottom of the application form, and click on the Onboarding tab.

There are four (4) onboarding items that can be managed if added to the recruitment process for an opportunity in Add Opportunity (Step 6), and each will have statuses assigned to them that can be updated.

Forms & Waivers 

Pending:
 The volunteer has not submitted this form.

Added:  The admin has added the form.

Complete:  The admin has verified that the form was submitted correctly, with the correct information received.

Interviews

Pending:
 The volunteer has not yet completed the interview.

Complete:
 The volunteer has completed the interview. You may also add the completion and expiration date.

Expired:  If you add an expiration date and it has passed, the status will get updated to expired.
Orientation Sessions

Pending:
 The volunteer has not yet completed the session.

Complete:
 The volunteer has completed the session. You may also add the completion and expiration date.

Expired: If you add an expiration date and it has passed, the status will get updated to expired.

Training Sessions
Pending: The volunteer has not yet completed the session.

Complete:
 The volunteer has completed the session. You may also add the completion and expiration date.

Expired: If you add an expiration date and it has passed, the status will get updated to expired.

It is also important to note that once the volunteer completes a Phone Interview (within the Interviews section), the volunteer will no longer be asked to complete another Phone Interview for new opportunities. Therefore, if the volunteer has completed the phone interview, and then applies to a new opportunity that has the same Phone Interview onboarding step entry, it will already indicate that it was complete. 


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