Before you can reserve shifts with an organization, you need to be approved for one of its opportunities. There are two ways that happens:
Once you are approved, you can reserve shifts, track your hours, and use the opportunity's chatroom (Chat icon > See all).
If an administrator has already assigned you, there is nothing to apply for. Skip to question 6.
A form reaches you in one of two ways. Both end at the same place.
The organization publishes a link to its form, or sends you one directly. It might come from:
A direct link opens the form straight away. You do not need to be connected to the organization on Vome first.
Every organization has a page on Vome, and you reach it two ways:
Once you are on the page, click Get Involved to open the organization's general application form, or pick something from Featured opportunities to apply to that one specifically.
If you have no connection to the organization yet and nobody has sent you a link, see question 1 below.
You only ever see what the organization has chosen to publish.
The two go together. If you cannot see an opportunity to apply for, there is no form to reach through one.
This is a decision each organization makes about its own recruiting. It is not a Vome setting, not a bug, and not something the page failed to load. Vome cannot open a form or an opportunity on your behalf, and our support team cannot make a private one visible to you.
What to do: contact the organization directly and ask them to send you the link, or to publish the form or the opportunity. They are the only ones who can.
If your homepage still shows Looking for an organization?, and Find organization is still what the left-hand navigation offers you, that means your account is not linked to any organization yet.
It is a status, not an error. Something has to create that link, and none of these has happened yet:
Any one of those links your account to the organization. Until one of them happens, the organization's name will not appear at the top right of your homepage and there will be no View portal button for you to click.
If you believe you did apply, check that the form was actually submitted rather than left part-filled. If you are sure it went through, contact the organization and confirm they received it.
Click Find organization in the left-hand navigation. Enter at least three letters of the organization's name plus an address, which can be specific or general. Pick a suggestion from the dropdown, then widen or narrow the search radius if you need to.
The Looking for an organization? section on your homepage does the same thing.
Please note: you need both the name and an address. A name on its own will not return results.
In the Featured opportunities section of the organization's page. That is where every opportunity they have made public appears.
Click any one of them to read the details and apply. If the section is empty, the organization is not currently advertising anything you can apply to directly, and you should use Get Involved instead.
It opens the organization's general application form, rather than an application to one particular opportunity.
Use it when:
The organization reads your submission and places you from there, so this route usually involves a conversation rather than an instant answer.
If the button is not on the page at all, the organization has not published a general application form. See the section above.
That is expected, and it is not a mistake.
An opportunity's landing page does not hold its own form. It sends you to whichever form the organization has linked to it, and plenty of organizations link the same general application form to everything. So applying through a specific opportunity and clicking Get Involved can land you on exactly the same form.
You are still applying for the opportunity you clicked. The organization can see which one you came from, so you do not need to explain it in the form.
If an opportunity's application window has closed, you are sent to the organization's page instead, where you can use Get Involved.
Fill it in and submit it. Every organization asks for something slightly different, because each one builds its own form.
Fill in every required field. An incomplete form is the most common reason an application stalls, and the organization may not be able to tell you what is missing.
You get a Vome notification as soon as the organization approves your application or assigns you directly.
From that point you can:
You may also be placed into an onboarding sequence, a set of steps to finish before your first shift. If that happens you will be notified about it too.
Approval is entirely the organization's decision, on their own timeline. Vome does not review applications and cannot approve one on your behalf.
If you have been waiting a while, contact the organization directly. If you can already see their portal, the opportunity chatroom is usually the quickest way to reach someone.