How do I sign up for support?

How do I sign up for support?

Here are the steps to sign up for support as an administrator 
Info
Note: Only admins are recommended to sign up for support (not volunteers) since there are FAQ that are only available to registered administrators. 
Idea
Each administrator from your organization should create a support account.
1. Go to Vome Support by visiting support.vomevolunteer.com
2. On the top-right of your page, click Sign up (or visit https://support.vomevolunteer.com/portal/en/signup)
3. Follow the steps provided
4. Wait for a Vome Rep to assign your account to the Admin Group. This will provide you with access to our entire library of FAQ!



DETAILS STEPS WITH IMAGES

Info
On the Support Page > on the top-right, click Sign Up




Info
Input your name and email address and then click Sign Up



Info
Check your inbox for the confirmation link



Info
From the email, Click on Accept the invitation



Info
Set your password and click Register



NotesInfo
Once you've registered, the Vome Team must approve you as a support user. This should not take long! Please wait for the confirmation that you've been approved before proceeding.

Info
Once you are approved, go to your Home page and click on the Knowledge Base




Info
To access the administrative support articles, click on Admin Support

Info
To access the volunteer support article, click on Public


Notes
We hope that our support articles will help you navigate the platform and answer most of your questions. We are constantly updating the FAQ based on questions and feedback from both admin and volunteer users! Do not hesitate to chat with us or email us at admin@vomevolunteer.com.

    • Related Articles

    • How do I sign up as a volunteer on Vome?

      Steps to sign up as a volunteer If you are on your computer, you can sign up using this link: https://www.vomevolunteer.com/register-volunteer Otherwise, you can also download the Vome Volunteer mobile app and sign up from there as well. If you re ...
    • Admin Single Sign-On (SSO) Setup: Integrating Microsoft Entra ID with Vome

      This article outlines how to integrate Microsoft Entra ID with Vome using SAML-based Single Sign-On (SSO). It covers the complete process - from adding Vome as a custom application in Microsoft Entra ID to configuring the necessary SAML fields ...
    • How does Vome Support work?

      We take pride in offering responsive and reliable support from team members that are based in North America. In most cases, we will respond to your inquiries the same day or within 24-48 hours. Book a demo: Click HERE to book a free demo! How to ...
    • Who can sign up to Vome?

      Anybody can sign up as a volunteer! It's completely free to sign up and download our mobile app. We encourage volunteers to create their profile, find opportunities and track their impact! A user who signs up on Vome must have a valid email address, ...
    • I am an admin looking to sign up my organization. What do I do?

      STEPS TO SIGN UP YOUR ORGANIZATION: 1. Visit https://www.vomevolunteer.com/register 2. Fill out the form to complete your registration 3. Authenticate your email address 4. Login 5. Complete your profile