How do I use chats on Vome?

How do I use chats on Vome?

Overview

Vome has built-in messaging so your team and the people you work with can talk without leaving the platform.

There are five kinds of chat. The useful split is not what they are called, it is who creates them: two are created by Vome automatically, three you create yourself.

ChatCreated byWho is in it
Direct one to oneAnyoneTwo people
Custom groupAdministrators onlyWhoever the administrator adds
Database-wideAdministrators, once enabledEvery active member, kept in sync
OpportunityVome, automaticallyEveryone approved for that opportunity
ShiftVome, automaticallyEveryone booked on that shift

Opportunity and shift chats are optional. An administrator decides whether to enable them.

1. How do opportunity chats work?

A chatroom is created for every opportunity. Membership then looks after itself:

  • Someone approved for the opportunity is added automatically.
  • Someone removed from the opportunity is removed automatically.

Both administrators and members can mute it for themselves without affecting anyone else.

2. How do shift chats work?

The same pattern, one level down. A chatroom is created for every shift.

  • Someone booked on the shift is added automatically.
  • Someone no longer attending is removed automatically.

Again, anyone can mute it for themselves.

This is the one to use for day-of logistics, since its membership is exactly the people who will actually be there.

3. What is the database-wide chat?

A single chat containing every active member of your organization, kept current as profiles change. Archived and offline profiles are excluded automatically.

Turn it on from the Chats page: click the gear icon for chat settings, open Database-wide chat, and enable it. A sub-toggle, Only admins can send messages, turns it into a read-only announcement channel.

4. Where do I find my chats?

Click the Chat icon in the top navigation. That is everything you belong to, in one place.

To jump straight to a shift chat, open your Schedule, click the shift, and use the chat icon in the top bar of the shift.

Summary

  • Five kinds: direct, custom group, database-wide, opportunity and shift.
  • Opportunity and shift chats are created by Vome and are optional to enable.
  • Their membership updates itself as people are approved, booked or removed.
  • Only administrators create custom group chats and the database-wide chat.
  • Anyone can mute any chat for themselves.
  • The Chat icon in the top navigation is the way in. Shift chats also open from the shift itself.

Where to go next