Overview

When a kiosk is set to "daily" mode, it displays only the shifts happening on the current day. Since kiosks often stay open on a tablet or computer for many hours, sometimes unattended, the daily auto-refresh setting automatically rolls the kiosk over to the next day's shifts at a time you choose. It is on by default, set to 3:00 AM, and configurable for each kiosk.

1. What is Daily Auto-Refresh?

Daily Auto-Refresh tells a kiosk in daily mode to automatically switch to the next day's shifts at a configurable local time. Without it, a kiosk would keep showing the previous day's shifts past midnight until someone manually reloaded the browser.

2. When is this setting available?

The kiosk has three "Displayed shifts" modes:

• Only show shifts on current day (daily mode)
• Only show shifts when the check-in portal is open
• Only show selected shifts

Daily Auto-Refresh only applies to the first mode. The setting appears in the kiosk editor only when "Only show shifts on current day" is selected. If you switch to another mode, the setting is hidden, but your configured value is saved, so switching back to daily mode restores your previous settings.

3. Why is the default 3:00 AM?

3:00 AM balances two real-world needs. Events that begin in the evening and run past midnight (such as galas or overnight shelters) stay visible for people checking in or out. At the same time, early-morning shifts appear on the kiosk well before the first volunteer arrives. You can move the time earlier or later to match how your organization operates.

4. How do I enable, disable, or edit the setting?

Open the kiosk editor and go to "Displayed shifts" in the side navigation. Make sure "Only show shifts on current day" is selected. You will see an ON/OFF pill labeled "Auto-refresh to the next day" (ON by default) and a "Refresh at" time picker in 15-minute increments (3:00 AM by default). Set your preference and click Save. The change applies immediately to any open instance of that kiosk without needing a reload.

If you turn the toggle off, the kiosk keeps showing the same day's shifts until someone manually reloads it.

5. Will this affect existing kiosks?

Every existing kiosk automatically receives the defaults: auto-refresh enabled and the time set to 3:00 AM. You do not need to do anything for it to start working. To use a different time or turn it off, open the kiosk editor and save your change.

6. A few things to know about timing

• Times follow the local clock of the device running the kiosk. A kiosk in Toronto refreshes at 3:00 AM Eastern.
• The refresh is a soft rotation, not a full page reload, so anything mid-action on screen (like a check-in popup) is not interrupted.
• Mid-day changes apply immediately. Changing the time at 1:30 PM means the next rotation happens at the new time the following morning.
• Disabling auto-refresh does not affect real-time updates. The kiosk still updates instantly when an enrollment or shift changes; only the once-a-day rollover stops.
• The refresh time is set per kiosk, so different kiosks in the same organization can have different times.
• The kiosk page must be open for the refresh to happen. If the device is powered off, the next page load will already show the correct day.