I submitted a form and included shifts in my submission. Why aren't I booked?

Once you submit the form on Vome, the organization will first need to assign you to any opportunities that you requested shifts for. Therefore, you will not immediately see pending and/or confirmed shifts in your schedule right away!

An opportunity and a shift are distinct concepts in Vome. An opportunity is usually a position or task, whereas the shift is the date and time slot instance of that position/task. Therefore when you request a shift in a form submission for an opportunity that you're not yet approved for, the admin will need to approve you for the opportunity first so that your requested shifts can get confirmed on Vome!

Until the coordinator from the organization approves your registration, you will not see shifts appear in your Vome schedule or the upcoming shifts section on your homepage.

If this is your first time submitting an application/inquiry form on Vome and you aren't yet approved for any opportunities, your homepage should look similar to the image below after submitting the form.

Why do I need to be approved for an opportunity?

This helps ensure that people are only able to view and reserve spots for shifts, solely based on the opportunities they're approved for!

For example, imagine the organization has an opportunity titled Driver at their organization. Before somebody reserves a shift for the Driver opportunity, it might be important for the volunteer to show a valid driver's license and confirm that they have a vehicle!

When will I see shifts appear in my Vome Schedule?

Once the organization approves your registration for the opportunity, you will be notified about your reserved shifts and be able to view these reservations on your calendar. Once approved for the opportunity, you can reserve spots for any upcoming shifts relating to that opportunity by going to your Homepage > Reserve shifts!

If you do not see shifts appear in your schedule within a few days after submitting the form, please contact the organization to find out about the status of your registration. 

You can also contact Vome through our support page to check in with the coordinator!

• Related Articles

• How to Privatize a Shift Within an Opportunity

  How to Privatize a Shift Within an Opportunity You can make a shift private in Vome by restricting its visibility to only users with a specific profile tag. This is useful when you want to make a shift available to select volunteers only, such as for ...

• Why Aren’t My Emails Sending from Vome?

  Why Aren’t My Emails Sending from Vome? If you’re experiencing issues with sending emails through Vome Volunteer, the most likely reason is that your email integration token has expired. This token is essential for Vome to connect with your email ...

• Why am I not seeing any details on a form submitted by a volunteer for an opportunity?

  After clicking a volunteer's profile from your database, you might have selected an opportunity, scrolled down to the Form section to find "No details were added to this form upon submission." This occurs when the admin assigns the volunteer for this ...

• Why Pop-Ups Aren’t Opening on Vome and How to Fix It

  Why Pop-Ups Aren’t Opening on Vome and How to Fix It If you’re clicking a button on Vome—such as sending an email or opening an action window—and nothing happens, your browser may be blocking pop-ups. While pop-up blockers help prevent unwanted ...

• I see a "Select Shifts" section on a form. How does this work?

  The organization has the option of including a section called Select shifts on a form. This allows volunteers to include shifts as part of their submitted form. However, the volunteer still must get approved for the opportunity before the ...