How do I reserve a shift on Vome?

I've been assigned to an opportunity. How do I reserve a shift?

Overview

Once you are approved for at least one opportunity, you can reserve shifts yourself. It takes six steps and about a minute.

You will only ever see shifts belonging to opportunities you are approved for. If the schedule looks empty, see question 2.

1. How do I reserve a shift?

  1. Click Home in the left-hand navigation.
  2. Start from either place on Home:
    • In the card headed What are you looking to do today, [your first name]?, click Reserve shifts. This card appears once you are approved for at least one opportunity.
    • In the My opportunities card, find the approved opportunity you want and click Reserve shifts on its row. Clicking the row itself opens the opportunity's details instead.

  1. Optionally narrow the schedule using the filters along the top, the search bar, or the mini calendar.

  1. Click Reserve on any shift you want. You can pick more than one before confirming.

  1. Click Review & Confirm.

  1. Check the list, then click CONFIRM RESERVATION(S).

Please note: nothing is held until you finish step 6. Clicking Reserve on a shift only adds it to your list.

Info

2. Why don't I see any shifts?

Usually one of these:

  • You are not approved for an opportunity yet. Shifts only appear once you have been approved or assigned. Nothing you do on the schedule will change this, so contact the organization.
  • There are no shifts created yet. An opportunity can exist with nothing bookable in it. The organization has to create the shifts.
  • The shifts are full. A shift stops accepting reservations once it hits its maximum.
  • The shift is restricted. Some shifts require a specific profile tag, such as a certification, and stay hidden unless you have it.
  • Your filters are hiding them. Clear the filters, the search bar and the mini calendar selection, then look again.

3. Is my reservation confirmed straight away?

That depends on how the organization set up the opportunity.

Some organizations approve shift reservations automatically, in which case your spot is confirmed the moment you finish step 6. Others review each request first, so your reservation sits pending until an administrator confirms it.

Either way you can see the current state of your reservation in your schedule.

Summary

  • Home > Reserve shifts, either from the today card or from an approved opportunity row > pick your shifts > Review & Confirm > CONFIRM RESERVATION(S).
  • The today card appears once you are approved for at least one opportunity.
  • Nothing is reserved until you complete that last step.
  • An empty schedule almost always means you are not approved yet, or no shifts exist.
  • Depending on the organization, a reservation may be instant or may wait for approval.

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