If "Instant Book" is disabled, how do I approve shift requests?
1. Go to My Opportunities
2. Go to the Schedule tab
3. Click on the # PENDING in the Shift Requests box
4. In the Shift Requests pop-up click the green checkmark to approve the shift request.
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Opportunity Dashboard > Schedule tab: Image below
Opportunity Dashboard > Schedule tab > Shift Requests > # Pending: Image below