Awards are custom recognitions that organizations create to celebrate your volunteer contributions. When you meet certain milestones or when an organization wants to recognize your efforts, you can earn awards that appear on your profile.
Organization Awards are part of the Enterprise and Ultimate plans. If your organization is on one of these plans, they can create custom awards for you to work toward and earn.
This is separate from Vome Achievements, which are platform-level badges and challenges available to all volunteers on any plan.
You can view both from the Awards page, accessible on web and mobile.
On the web, navigate to your profile and look for the Awards page. On mobile, you can find it in the Challenges screen.
The page has two tabs:
Awards by Organization: These are custom awards created by the organizations you volunteer with. This is the default view. These are available when your organization has an Enterprise or Ultimate plan.
Awards by Vome: These are platform-wide achievements from Vome itself, such as total hours milestones, shift milestones, and tenure badges. These are available to all volunteers on any plan and follow a progression system (Bronze, Silver, Gold, Platinum) based on Volunteer Points.
Under the "Awards by Organization" tab, you will see two sections:
Earned: Awards you have already received. Each card shows the award icon, title, description, and the date you earned it.
In Progress: Awards that you are working toward but have not yet earned. If the organization has enabled progress tracking, you will see a progress bar showing how close you are to the goal (for example, "35 / 50 hours").
Some awards may not show a progress bar. This simply means the organization has chosen to keep the specific target hidden, but you are still making progress toward it.
There are two ways awards can be earned:
Automatically: Some awards are tied to specific goals, like completing a certain number of volunteer hours or attending a certain number of shifts. When you reach the goal, the award is granted to you automatically.
Manually: Some awards are given directly by an organization's administrator. These might be for special contributions, outstanding performance, or other recognitions that are not tied to a specific numeric goal.
It depends on the organization's settings. Some organizations configure email notifications for awards. If notifications are enabled, you will receive an email when an award is granted to you.
You can always check your Awards page to see your latest recognitions.
Some awards are set up to be repeatable. For example, an organization might create a "Volunteer of the Year" award that can be earned once per calendar year. If you qualify again in a new period, you will receive the award again, and each instance will appear separately in your Earned section.
Organizations control which awards are visible to which volunteers. Visibility may depend on factors like which opportunities you are assigned to, whether you have completed certain onboarding steps, or other criteria set by the organization.
If you do not see a specific award that you expected, it may be because you have not yet met the visibility requirements. Contact your organization's administrator if you have questions about specific awards.
These are two separate systems:
Organization Awards are custom recognitions created and managed by the specific organizations you volunteer with. Each organization can design their own awards with custom names, icons, and criteria. These are available when your organization has an Enterprise or Ultimate plan.
Vome Achievements are platform-level badges and challenges managed by Vome itself. These include milestones like total volunteer hours, number of shifts completed, and tenure on the platform. Vome Achievements follow a progression system (Bronze, Silver, Gold, Platinum) based on Volunteer Points. These are available to all volunteers on any plan.
Both types appear on your Awards page but in separate tabs.
Not necessarily. If your organization does not have an Enterprise or Ultimate plan, you will not see any Organization Awards. However, you will still have access to Vome Achievements under the "Awards by Vome" tab.
If your organization does have an Enterprise or Ultimate plan but you do not see any awards, it may be that no awards have been created yet or that you have not yet met the visibility requirements for available awards. Reach out to your organization's administrator for assistance.
Yes. Each award card displays the title and a short description. On the web, longer descriptions are truncated to three lines with a "See more" option to expand the full text. On mobile, descriptions are shortened with a similar "See more" / "See less" toggle.