Vome automatically sends notifications to users and admins as things happen in their account: an application, a shift, a sequence step, a form, or a subscription change. This article lists those notifications by module, with the exact title and message for each, who receives it, how it's delivered, and whether you can customize its content.
In the Delivery column: Email means the notification is sent by email, Push means it's sent as a mobile app push notification, and Both means it's sent by both email and push.
| # | Recipient | Delivery | Customizable? | Title | Message |
|---|---|---|---|---|---|
| Opportunities (19) | |||||
| 1 | Admin | No | New Published Opportunity | The opportunity titled [opportunity role title] has been successfully published! | |
| 2 | User | Both | No | New Featured Opportunity | [institution name] just published a new featured opportunity. Check it out! |
| 3 | Admin | No | Opportunity Activated | The opportunity [opportunity role title] | [opportunity title] has been successfully reactivated! | |
| 4 | User | No | Opportunity Deactivated (pending application declined) | [institution name] has deactivated the opportunity titled [opportunity role title]. Therefore, your pending application to this opportunity has been declined. Please contact the coordinator directly for more information if you have any questions. | |
| 5 | User | No | Opportunity Deactivated (upcoming shifts cancelled) | [institution name] has deactivated an opportunity you're currently approved for: [opportunity role title]. Therefore, all of the upcoming shifts have been cancelled and you will no longer be able to reserve shifts or claim hours. Please contact the organization directly for more information if you have any questions. | |
| 6 | Admin | No | Opportunity Deactivated (confirmation to admin) | You have successfully deactivated the following opportunity: [opportunity role title] | [opportunity title]. Users will no longer be able to apply for this opportunity, reserve shifts or claim hours related to this opportunity. If this was a mistake, you could click on the button below to reactivate it. | |
| 7 | Admin | No | Accepted invitation for an assigned opportunity | [applicant name] has accepted your invitation to be assigned to the following opportunity: [opportunity role title] | [opportunity title]. | |
| 8 | User | No | Application Succesfully Submitted | Your application for [opportunity role title] at [institution name] has been successfully submitted and is currently under review. You will be notified once the status of your application has been updated. If you have any questions about your application, please communicate directly with the coordinator at [institution name]. | |
| 9 | Admin | Both | No | New Application | [applicant name] applied for the following opportunity: [opportunity role title] | [opportunity title]. Their application is pending approval! |
| 10 | Admin | Both | No | New Registration | [applicant name] registered for the following opportunity: [opportunity role title] | [opportunity title]. Their registration is approved! |
| 11 | User | Both | No | New Opportunity Assigned! | Congrats! You've been assigned to an opportunity at [institution name]: [opportunity role title]. You can now reserve available shifts and claim hours! |
| 12 | User | No | New Opportunity Registration! | Congrats! You've been successfully registered for an opportunity at [institution name]: [opportunity role title]. You can now reserve available shifts and claim hours! | |
| 13 | User | Both | No | Application Declined | Unfortunately, your application for the following opportunity at [institution name] has been declined: [opportunity role title]. If you have any questions about your applictaion, please contact the coordinator directly for more information. |
| 14 | User | Both | No | New Approved Opportunities | Congrats! You've been approved for [opportunity role enrollment count] opportunities by [institution name]. You can now reserve shifts and claim hours across any of these opportunities! |
| 15 | Admin | Both | No | [volunteer name] has an interview that expired: [item title] | The expiration date has passed for [item title]. Please review it and let them know if necessary! |
| 16 | Admin | Both | No | [volunteer name] has a training that expired: [item title] | The expiration date has passed for [item title]. Please review it and let them know if necessary! |
| 17 | Admin | Both | No | [volunteer name] has an orientation that expired: [item title] | The expiration date has passed for [item title]. Please review it and let them know if necessary! |
| 18 | Admin | Both | No | [volunteer name] has a file upload that expired: [item title] | The expiration date has passed for this requirement. Please review it and update their status accordingly! |
| 19 | Admin | Both | No | [volunteer name] submitted a document! | [volunteer name] uploaded a file for [item title] related to the screening checklist for [opportunity role title] at [org name]. Please verify that the correct file was submitted and update their status accordingly! |
| Schedule & Hour Tracking (36) | |||||
| 1 | User | Both | Yes | Shift Request Declined | Your shift request on [shift start at date] at [shift start at] - [shift end at] for [opportunity role title] at [institution name] has been declined. Please contact the coordinator for more information. |
| 2 | User | Both | Yes | Shift Requests Declined | [count] of your shift requests have been declined: [shift summary]. Please contact the coordinator for more information. |
| 3 | Admin | Both | No | New Shift Request | [applicant name] requested to reserve a spot for a shift for [opportunity role title] | [opportunity title] on [shift start at date]. The shift request is pending approval![party size suffix][guest info suffix] |
| 4 | Admin | Both | No | New Shift Requests | [applicant name] requested to reserve [count] shifts for [opportunity role title] | [opportunity title].The shift requests are pending approval! |
| 5 | Admin | Both | No | New Hour Claim | [applicant name] submitted an hour claim for [hours] on [shift start at date] for [opportunity role title] | [opportunity title]. |
| 6 | Admin | Push | No | Your shift starts in 1 hour | You have a shift starting in 1 hour for [opportunity role title] | [opportunity title]. See who's attending! |
| 7 | Admin | Push | No | Shift Almost Over | Your shift from [shift start at] to [shift end at] is ending in 15 minutes.[attendee check out instructions suffix] |
| 8 | Admin | Push | No | Shift Ended | Your shift from [shift start at] - [shift end at] has ended. Check out the list of attendees to validate their attendance and log hours if necessary! |
| 9 | User | Both | Yes | Shift Request Approved | Your shift request was approved and you're now confirmed! Go to your schedule to view your shifts.[party size suffix][guest info suffix] |
| 10 | User | Push | Yes | Successful Check-In! | You successfully checked-in to your shift at [checkedin time]. |
| 11 | Admin | Push | No | New Check-in | [volunteer name] just checked-in to their shift! |
| 12 | User | Push | Yes | Successful Check-Out! | You were successfully checked-out at [checkedout time]. Your attendance has been validated and hours have been logged! If you would like to claim additional hours, click the shift on your schedule and submit an hour claim. |
| 13 | Admin | Push | No | New Check-Out | [volunteer name] just checked-out. Please confirm that they have the correct number of hours if necessary! |
| 14 | User | Both | No | Shift Reservation Cancelled (cancelled by admin) | Your shift reservation on [shift start at date] at [shift start at] - [shift end at] for [opportunity role title] at [institution name] has been cancelled. Please contact the coordinator for more information. |
| 15 | User | No | Shift Reservation Cancelled (cancelled by you) | Your shift reservation on [shift start at date] at time [shift start at] - [shift end at] for [opportunity role title] at [institution name] has been cancelled. Please contact the coordinator for more information. Reason for cancellation : [message] | |
| 16 | Admin | Both | No | Shift Reservation Cancelled (cancelled by volunteer) | [applicant name] cancelled their shift reservation on [shift start at date] for [opportunity role title] | [opportunity title]. They have been removed from the list of attendees and there are now [spots remaining] spot(s) remaining. Reason for cancellation : [message] |
| 17 | Admin | Both | No | Cancellation + Replacement from Waitlist | [applicant name] cancelled their shift reservation on [shift start at date] for [opportunity role title] | [opportunity title]. They have been replaced by [replacement user name] since they were 1st on the wailist! Reason for cancellation : [message] |
| 18 | Admin | Both | No | Flexible Shift Cancelled | [applicant name] cancelled their flexible shift on [shift start at date] for the following opportunity: [opportunity role title] | [opportunity title]. Their flexible shift has been removed from your schedule!. Reason for cancellation: [message] |
| 19 | Admin | Both | No | New user added to Waitlist | [user name] joined the waitlist for [opportunity title] | ([category title]) on [shift date] from [shift start at] to [shift end at]. |
| 20 | User | Both | Yes | You were marked absent | You were marked absent for a shift on [shift start at date] at [shift start at] - [shift end at] for [opportunity role title] at [institution name]. If this is a mistake, you can claim hours by clicking on the shift from your schedule and submitting an hour claim. |
| 21 | User | Both | No | You have been added to the waitlist! | You have been successfully added to the waitlist for [opportunity title] on [shift start at date] from [shift start at] to [shift end at]. We'll notify you if a spot becomes available! |
| 22 | User | Both | Yes | Reservation Confirmed | Your reservation request for a shift has been approved and you are now reserved![party size suffix][guest info suffix] |
| 23 | Admin | Both | No | New Shift Reservation | [applicant name] reserved a spot for a shift on [shift start at date] for the following opportunity: [opportunity role title] | [opportunity title]. There are now [spots remaining] spot(s) remaining![party size suffix][guest info suffix] |
| 24 | Admin | Both | No | New Shift Reservations | [applicant name] reserved a spot for [count] separate shifts for [opportunity role title] | [opportunity title]. |
| 25 | User | Both | Yes | Confirm Your Planned Attendance | Your shift begins in 48 hours! Please confirm your attendance as a courtesy to notify the coordinator you still plan on coming! |
| 26 | User | Both | Yes | Shift Reminder (off-site shifts) | Your shift on [shift start at date] at [shift start at] - [shift end at] for [opportunity role title] at [institution name] starts in 1 hour. |
| 27 | User | Both | Yes | Shift Reminder (on-site shifts) | Your shift on [shift start at date] at [shift start at] - [shift end at] for [opportunity role title] at [institution name] starts in 1 hour.[check in reminder suffix] |
| 28 | User | Push | Yes | Confirm Attendance | Your shift begins in [duration]! Please confirm your attendance and it will automatically notify the coordinator. |
| 29 | User | Push | Yes | Your shift is almost over! (off-site shifts) | Your shift ends in 15 minutes. You can submit an hour claim once the shift is over to log your hours! |
| 30 | User | Push | Yes | Your shift is almost over! (on-site shifts) | Your shift ends in 15 minutes![check out instructions suffix] |
| 31 | User | Both | Yes | Validate Attendance & Log Hours | We noticed that you checked-in for a shift on [shift start at date] at [shift start at] for [opportunity role title] at [institution name]. If you would like to get hours logged, you can click the shift on your schedule and submit an hour claim! |
| 32 | User | Both | Yes | Hours Logged | You logged [hours] for [opportunity role title] at [institution name]. If the hours were incorrectly logged, click on the shift in your schedule and submit an hour claim with the correct arrival and departure time! |
| 33 | User | Both | No | New shifts available for [opportunity title] | [org name] just posted [count] new shifts and [count] new series for [opportunity title]. The email lists each new shift with its date, time and open spots, and a recurring series appears once. When none of the new shifts are visible to that user, it falls back to: There are newly published shifts for [opportunity title] posted by [org name]. Check them out now while spots are still available! |
| 34 | User | Both | No | You've been removed from the waitlist and are now reserved for the shift! | Your reservation is confirmed in relation to the shift on [shift start at date] at [shift start at time] - [shift end at time] for [opportunity role title] at [institution name]. |
| 35 | User | Both | No | A spot has become available for the shift you were on a waitlist for! | A spot has opened up for the shift on [shift start at date] at [shift start at time] - [shift end at time] for [opportunity role title] at [institution name]. Go reserve your spot now while it's still available! |
| 36 | User | No | New spot available for a shift you're eligible for! | A spot has opened up for the shift on [shift start at date] at [shift start at time] - [shift end at time] for [opportunity role title] at [institution name]. Go reserve your spot now while it's still available! | |
| Sequences (42) | |||||
| 1 | User | Both | No | New Sequence Assigned | [institution name] has assigned you to a sequence: [sequence title]. Check out the steps to complete! |
| 2 | User | Both | No | Sequence step due date reminder | Reminder: You have [days until due] day(s) left to complete step [step number] in the following sequence: [sequence title]. |
| 3 | Admin | Both | No | Sequence step is overdue for [volunteer name] | [volunteer name] is overdue by [days overdue] day(s) for step [step number] in the following sequence: [sequence title]. |
| 4 | Admin | Both | No | [volunteer name] updated a step status in their sequence | [volunteer name] updated their status for a step in a sequence: [sequence title]. They updated their status from [existing status] to [new status]. |
| 5 | Admin | Both | No | [volunteer name] marked themselves as finished in a sequence! | [volunteer name] completed the last step in a sequence: [sequence title]. Their sequence status was also updated from [existing status] to [new status]. Let them know what's next! |
| 6 | Admin | Both | No | [volunteer name] completed a sequence step! (forms & waivers step) | [volunteer name] completed Step [completed step number] ([form and waiver title]) in the sequence: [sequence title]. [status message] Please verify that the correct file was uploaded and update their status to move them forward! |
| 7 | Admin | Both | No | [volunteer name] uploaded a file! (forms & waivers step) | [volunteer name] uploaded a file on the [form and waiver title] step in the sequence: [sequence title]. They are currently on Step [current step number]. Please verify that the correct file was uploaded and update their status to move them forward! |
| 8 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (forms & waivers step) | [volunteer name] updated the sequence: [sequence title]. They uploaded a file for [form and waiver title] and have therefore completed Step [completed step number]. They are also marked as finished for the sequence because they completed the last step. Verify that the correct file was uploaded and mark the step as complete! |
| 9 | Admin | Both | No | [volunteer name] updated their sequence (interview step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [interview title] and have therefore completed Step [completed step number].They are now assigned to Step [current step number]! Verify their claim! |
| 10 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (interview step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [interview title] and have therefore completed Step [completed step number]. They are also marked as finished for the sequence because they completed the last step. Verify their claim |
| 11 | Admin | Both | No | [volunteer name] updated their sequence (electronic signature step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [electronic signature title] and have therefore completed Step [completed step number]. They are now assigned to Step [current step number]! Verify their claim! |
| 12 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (electronic signature step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [electronic signature title] and have therefore completed Step [completed step number]. They are also now marked as finished for the sequence because they completed the last step. Verify their claim! |
| 13 | Admin | Both | No | [volunteer name] updated their sequence (checklist step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [checklist title] and have therefore completed Step [completed step number]. They are now assigned to Step [current step number]! Verify their claim! |
| 14 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (checklist step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [checklist title] and have therefore completed Step [completed step number]. They are also now marked as finished for the sequence because they completed the last step. Verify their claim! |
| 15 | Admin | Both | No | [volunteer name] updated their sequence (video step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [video step title] and have therefore completed Step [completed step number]. They are now assigned to Step [current step number]! Verify their claim! |
| 16 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (video step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [video step title] and have therefore completed Step [completed step number]. They are also now marked as finished for the sequence because they completed the last step. Verify their claim! |
| 17 | Admin | Both | No | [volunteer name] updated their sequence (form step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [form step title] and have therefore completed Step [completed step number]. They are now assigned to Step [current step number]! Verify their claim! |
| 18 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (form step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [form step title] and have therefore completed Step [completed step number]. They are also now marked as finished for the sequence because they completed the last step. Verify their claim! |
| 19 | Admin | Both | No | [volunteer name] updated their sequence (training step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [training title] and have therefore completed Step [completed step number]. They are now assigned to Step [current step number]! Verify their claim! |
| 20 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (training step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [training title] and have therefore completed Step [completed step number]. They are also now marked as finished for the sequence because they completed the last step. Verify their claim! |
| 21 | Admin | Both | No | [volunteer name] updated their sequence (orientation step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [orientation title] and have therefore completed Step [completed step number]. They are now assigned to Step [current step number]! Verify their claim! |
| 22 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (orientation step) | [volunteer name] updated the sequence: [sequence title]. They marked themselves as complete for [orientation title] and have therefore completed Step [completed step number]. They are also marked as finished for the sequence because they completed the last step. Verify their claim! |
| 23 | Admin | Both | No | [volunteer name] completed a sequence step! (other onboarding step) | [volunteer name] completed Step [completed step number] ([onboarding other title]) in the sequence: [sequence title]. [status message] Please verify their completion status and move them forward to the next step! |
| 24 | Admin | Both | No | [volunteer name] uploaded a file! (other onboarding step) | [volunteer name] uploaded a file for [onboarding other title] in the sequence: [sequence title]. They are currently on Step [current step number]. Please verify that the correct file was uploaded and update their status to move them forward! |
| 25 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (other onboarding step) | [volunteer name] updated their sequence: [sequence title]. They marked themselves as complete for [onboarding other title] and therefore completed Step [completed step number]. They are also marked as finished for the sequence since it was the last step. Verify their claim! |
| 26 | Admin | Both | No | [volunteer name] updated their sequence (skipped step) | [volunteer name] updated their sequence: [sequence title]. They skipped Step [completed step number] and are now on Step [current step number]. You can review their status for Step [completed step number] and update it accordingly! |
| 27 | User | Both | No | New sequence step assigned to you | You've completed Step [completed step number] and are now on Step [current step number] of [sequence title]. Check it out to see what's next! |
| 28 | Admin | Both | No | [volunteer name] updated their sequence and is now finished! (skipped step) | [volunteer name] updated the sequence: [sequence title]. They skipped Step [completed step number] and are now marked as finished for the sequence because it was the last step! You can review their sequence status and update it accordingly! |
| 29 | Admin | Both | No | [volunteer name] updated their sequence (moved back a step) | [volunteer name] updated the sequence: [sequence title]. They moved themselves back to Step [current step number] from Step [next step number]. You can review the update from the sequence. |
| 30 | Admin | Both | No | [volunteer name] has an interview that expired: [item title] | The expiration date has passed for [item title]. Please review it and let them know if necessary! |
| 31 | Admin | Both | No | [volunteer name] has a training that expired: [item title] | The expiration date has passed for [item title]. Please review it and let them know if necessary! |
| 32 | Admin | Both | No | [volunteer name] has an orientation that expired: [item title] | The expiration date has passed for [item title]. Please review it and let them know if necessary! |
| 33 | Admin | Both | No | [volunteer name] has a file upload that expired: [item title] | The expiration date has passed for this requirement. Please review it and let them know if necessary! |
| 34 | Admin | Both | No | [volunteer name] uploaded a file! (expired forms & waivers item) | [volunteer name] uploaded a file for [item title] in the sequence: [sequence title]. They are currently on Step [current step number]. Please verify that the correct file was uploaded and update their status to move them forward! |
| 35 | Admin | Both | No | [volunteer name] has an expired step in one of their sequences: [item title] | The expiration date has passed for this requirement. Please review it and update their status accordingly! |
| 36 | Admin | Both | No | [volunteer name] submitted a document! | [volunteer name] submitted a document in relation to the following item: [item title] step in the [sequence title] sequence. They are currently on Step [current step number]. Please verify that the correct file was submitted and update their status to move them to the next step! |
| 37 | Admin | Both | No | [user name] signed a new version of an expired fillable PDF! | [user name] had an expired fillable PDF titled [requirement title]. They just completed and signed a new version. Check it out! |
| 38 | Admin | Both | No | [user name] resubmitted an expired form! | [user name] had an expired form titled [requirement title]. They just filled out and submitted a new version. Check it out! |
| 39 | Admin | Both | No | [user name] submitted a new version of an expired document! | [user name] had an expired attachment that was submitted via a prior form submission titled [requirement title]. They just submitted a new version of the expired document. Check it out! |
| 40 | User | No | You have an expired document that needs to be resubmitted! (waiver) | The requested document is titled [requirement title] and is related to a file upload submission via a sequence step. The expiration date is: [expiry date]. You can submit a new version of the requested document from your homepage! | |
| 41 | User | No | You have an expired document that needs to be resubmitted! (other onboarding item) | The requested document is titled [requirement title] and is related to a file upload submission via a sequence step. The expiration date is: [expiry date]. You can submit a new version of the document from your homepage! | |
| 42 | User | No | You have an expired form that needs to be resubmitted! | The form titled [requirement title] was completed via a sequence step. The expiration date is: [expiry date]. You can fill out and submit a new version from your homepage! | |
| Forms (3) | |||||
| 1 | Admin | Both | No | New Form Submission | [applicant name] submitted the following form: [form title]. |
| 2 | User | No | Successful Form Submission | You successfully submitted the following form: [form title]. | |
| 3 | User | No | You have an expired document that needs to be resubmitted! | The requested document is titled [requirement title] and is related to an attachment that was submitted via a prior form submission. The expiration date is: [expiry date]. You can submit a new version of the requested document from your homepage! | |
| Registration (3) | |||||
| 1 | User | No | [VOME] Claim your VOME account | Hello there! [institution name] has invited you to claim an account on VOME. You must create a user account using the same email address to which this invitation was sent so that you can successfully accept the invitation. Click on the button below to create an account and accept the invitation to claim your profile! | |
| 2 | User | No | [VOME] Claim your account | Hello there! [institution name] has invited you to claim an account on Vome. You must create a user account using the same email address to which this invitation was sent so that you can successfully accept the invitation. Click the button below to create an account and accept the invitation! | |
| 3 | User | No | Authenticate your email | This email address was already used to create an account on Vome. You can use the code below to verify that this email address belongs to you. [otp] If you are facing any issues verifying your email using the code, you can also click here to authenticate your email address. | |
| Users & Access (8) | |||||
| 1 | User | No | [VOME] Reset password | You can reset the password by clicking on the button below. If you did not request a password reset, please ignore this email since your password will not change unless the rest password process is completed by you. | |
| 2 | Admin | No | [VOME] Claim an admin profile | [institution name] has invited you to claim your admin profile on Vome. You will need to complete your profile and set a password. Get started by clicking on the button below! | |
| 3 | Admin | No | [VOME] New Active Admin User | [activated admin name] has activated their administrative account. You can see their admin profile in the Users & Access tab! | |
| 4 | Admin | No | [VOME] Your admin account has been deactivated | Hi [name], Your administrative account at [institution name] has been deactivated. For more information, please contact your account holder. | |
| 5 | Admin | No | [VOME] Administrator deactivated | Hi [name], It is confirmed that the administrator [deactivated admin email] has been successfully deactivated. | |
| 6 | Admin | No | [VOME] Your admin account has been activated | Hi [name], Your administrative account at [institution name] has been activated. For more information, please contact your account holder. | |
| 7 | Admin | No | [VOME] Administrator Activated | Hi [name], It is confirmed that the administrator [activated admin email] has been successfully activated. | |
| 8 | User | Push | No | Invitation to join an organization | You've been invited by [institution name] to join their organization! Once you login, you should accept the invitation in order to link your profile with the organization's portal on Vome. If you do not see the invitationpopup from your homepage, please logout then login again. |
| Subscription & Plans (10) | |||||
| 1 | Admin | No | [VOME] Your free trial is expiring soon! | Hi [name], By this time, we hope your experience using VOME has been running smoothly! This is a reminder that your VOME trial period is coming to an end in 3 days. If you continue to use a paid plan on VOME, your credit card will be charged on [renewal date]. To manage your subscription, please visit the "Subscriptions" page on your account. You can email us at support@vomevolunteer.zohodesk.com if you require any further information. | |
| 2 | Admin | No | Welcome to VOME! | Hi [name], We are very excited to welcome you to your free trial! We hope the platform empowers your organization to streamline operations and increase volunteer engagement. We want you to know that we are with you every step of the way. Please contact us at support@vomevolunteer.zohodesk.com if you need help with your account setup or would like to request training sessions with our team. We look forward to working with you! | |
| 3 | Admin | No | Congrats! You are officially part of the VOME community :) | Hi [name], We are so thrilled that you decided to continue using Vome! We would like to take this opportunity to thank you on behalf of the entire VOME team. We are always an email away to answer any of your questions - contact us at support@vomevolunteer.zohodesk.com. | |
| 4 | Admin | No | [VOME] Payment failed | Hi [name], We had a problem trying to process your credit card today. To update your billing information, please visit the "Subscription" page on your account. We have received the following error trying to process your credit card : [failure message] If you are facing any trouble, please email us at support@vomevolunteer.zohodesk.com so that we can help you through it! | |
| 5 | Admin | No | [VOME] Payment received | Hi [name], We have successfully received payment for your subscription. If you have any questions, please contact us at support@vomevolunteer.zohodesk.com. | |
| 6 | Admin | No | [VOME] Your subscription has been changed | Hi [name], We are sorry to see you go! We would really appreciate hearing your feedback about why you decided to stop using a premium plan. Please send us an email to support@vomevolunteer.zohodesk.com to let us know if it was an issue relating to our features, customer service, or anything else. We continue to work hard on our platform to help organizations streamline their programs - your input is highly valued and appreciated! | |
| 7 | Admin | No | [VOME] Your subscription downgrade has been cancelled | Hi [name], Your subscription will continue to remain active on your premium plan. Thanks for choosing to stick around! Let us know if there is anything we can help you with by sending us an email at support@vomevolunteer.zohodesk.com. | |
| 8 | Admin | No | [VOME] Total number of seats have been updated | Hi [name], This email is to confirm that the number of administrative seats has been adjusted on your plan. For more information, please visit the "Subscription" page on your account. | |
| 9 | Admin | No | [VOME] Total number of seats reduced | Hi [name], This email is to confirm that the number of administrative seats licenses have been adjusted to your plan, which will take effect in the next billing cycle. For more information, please visit the "Subscription" page on your account. | |
| 10 | Admin | No | Welcome to Vome Recruit | Hi [name], Welcome to Vome! With the Recruit plan, you can streamline the recruitment process by creating a general application form and a single onboarding sequence. You can then create unlimited opportunities and you may also choose to create a custom application form each opportunity! Once an applicant is approved for an opportuntiy, you can engage with them via our in-system communication tools and they can claim logged hours from their profile! If you need help with setting up your account or if you'd like more information about starting a free trial on any of our premium plans, please contact us at support@vomevolunteer.zohodesk.com! | |
| Database (1) | |||||
| 1 | Admin | Both | No | [volunteer name] submitted a new version of an expired document! | [volunteer name] submitted a new version of the following document: [item title]. The new version can be found in their profile under the Files section. |
| Recognition (2) | |||||
| 1 | Admin | Varies (admin settings) | No | Birthday Reminder | [user name]'s birthday is [when display]! Send them your best wishes! |
| 2 | Admin | Varies (admin settings) | No | Multiple Birthdays Reminder | The following people have birthdays [when display]: [user names]. Send them your best wishes! |
| Resources (1) | |||||
| 1 | User | Both | No | New resource available | [institution name] just posted a new resource: [resource title]. |
Total notifications documented: 125