What are the custom Schedule & Hour Claims settings when creating an opportunity?

What are the custom Schedule & Hour Claims settings when creating an opportunity?

Configuring Opportunity Settings in Vome

How to access these settings:

Go to the Opportunities module > Click on an opportunity to open the Opportunity Dashboard > Navigate to the Schedule tab > See settings below.


When creating or editing an opportunity, there are several settings you can configure to tailor the reservation and participation process to your needs.

Limit user access to view and/or reserve shifts

Determine whether users can view and/or reserve available shifts for this opportunity. If they cannot reserve shifts, only admins can assign them to shifts.


Flexible Schedule

Allow users to create their own schedule within the opportunity instead of being limited to predefined shifts. User-generated shifts are visible to admins only.


Instant Book

Let approved users reserve shifts instantly without requiring admin approval. This setting works well with "Auto-approval for new applicants" to streamline the full recruitment process.


Limit the number of reservations per user

Set a maximum number of shift reservations per user within a defined date range. This applies only to users, not admins.


Custom cancellation policy

By default, users can cancel their reservations up to 12 hours before the shift starts. You can create a custom policy to define if and when cancellations are allowed.

Notify eligible users when a spot becomes available

When enabled, approved users for the opportunity will be notified if someone cancels a reservation on a fully booked shift (e.g., when a shift goes from 5/5 to 4/5 spots filled). Users are only notified if they meet all eligibility criteria, which are defined by:

  • Advanced reservation restriction settings

  • Overlapping reservation restrictions

  • Not already being reserved for that same shift


Custom check-in policy

By default, users can check in starting 1 hour before the shift. You can adjust this window as needed.


Custom check-out policy

By default, the check-out portal closes 1 hour after the shift ends. You can modify this as required.


Custom hour claims policy

By default, users can claim hours for past shifts they were assigned to or created themselves. You can decide if and when claims are allowed.


Auto-approve hour claims

Choose which types of hour claims are automatically approved without admin review. By default, all claims require approval.

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