Attendee Status | Description | Timeline | Affiliated notifications |
Reserved | The attendee is reserved for an upcoming shift. | Upcoming shift | When an attendee reserves a shift, both the attendee and admin will receive a notification confirmation. |
Attendance confirmed | The attendee, who is already reserved for a shift, and has confirmed they're still attending within 48 hours of the shift's start time | Upcoming shift | The attendee receives a notification 48 hrs prior to the shift start time asking them to confirm if they are attending. If they confirm their attendance, admins will see a green check-mark on their profile picture in the attendees list. f they're not attending, they will be cancelling their reservation and letting you know you why they've cancelled. |
Hours Logged | The attendee has been successfully logged hours for this shift | During the shift or past shift | If the attendee checks-out, a notification is sent to the attendee and admin. If the admin logs hours for the attendee, then the attendee will receive a notification that their hours have been logged if they are a Vome User. |
Checked-in | The attendee has been checked-in to a shift, either via QR code, on-site kiosk or by the admin. The attendee status will remain as checked-in after the shift has ended, if they did not check-out of their shift. | Upcoming shift, during the shift, or past shift | If the attendee checks-in, a notification is sent to the attendee and admin. |
Not logged | The attendee who is reserved for a shift was never checked-in, and now the shift's end time has passed. Attendees who are "Not logged" are meant to be marked as absent or logged hours as follows. | Past shift | After a shift has ended, we inform the admin to review their attendee list to ensure the hour loggings were done correctly. |
| Absent | An attendee was marked as absent for a shift by an admin | Upcoming shift, during the shift or past shift | A notification is sent to the admin when receiving new hour claims. |
Cancelled | An attendee's reservation was cancelled by the admin or by the user themselves prior to the shift start time | Upcoming shift | |
Hour claim pending | A Vome User submitted an hour claim for a past shift | Past shift | A notification is sent to the admin when receiving new hour claims. |
Shift request pending | A Vome User requested to reserve an upcoming shift. This is only applicable for Opportunities that have Instant Book disabled. | Upcoming Shift | A notification is sent to the admin to approve or decline the attendee's shift request. Once approved or declined, a notification is sent to the user and their Attendee Status would become Reserved |
| Shift request declined | A Vome User requested to book an upcoming shift but it was declined by the admin. This is only applicable for Opportunities that have Instant Book disabled. They will no longer be able to view this shift from their schedule. | Upcoming Shift | A notification is sent to the attendee to notify them that their shift request has been declined. |