The Impact Value metric in Vome, and how it is calculated

What does the Impact Value metric represent?

Overview

Impact Value is the dollar equivalent of the time people have donated to your organization.

It is calculated per opportunity: each opportunity has its own hourly impact value rate, which is multiplied by the hours logged against that opportunity, and the results are added together.

1. Where do I set the rate?

Under Manage impact value, available from the side panel on your Opportunities page and on your People page.

There you can set the hourly rate for each opportunity individually, or use Update all to apply one rate across every opportunity at once. The default is 30.00 per hour, which is a starting point rather than a recommendation.

Setting rates per opportunity is the point of the feature. Specialist work such as a nurse or a qualified trades role is genuinely worth more per hour than general event help, and a single blended rate hides that.

2. Can hours worked outside Vome use a different rate?

Yes. Impact Value Rate for Hours Logged (Off-Vome) is set separately, and applies to hours added manually to profiles in your database.

That keeps historical hours from before you joined Vome from being valued at today's rates unless you want them to be.

3. Why can't I see the Impact Value card on my dashboard?

Almost always because the Show impact value to admins toggle is off.

Note that this setting applies to all admins across your portal, not just to you. Turning it off hides the metric for everyone on the admin side, so check with whoever manages your settings before changing it.

4. Can the people who volunteer see their own impact value?

Yes, if you turn on Users can see their impact value from their homepage. It is a separate toggle from the admin one.

Many organizations leave this on deliberately, because showing somebody the dollar value of the time they gave is a stronger thank you than an hours total.

5. Why is my number blank?

Because the card is not included on the free plan. The label still shows, without a figure.

Summary

  • Impact Value is hours logged multiplied by an hourly rate, calculated per opportunity.
  • 30.00 per hour is the default, and each opportunity can differ.
  • Set rates under Manage impact value, with Update all to change them together.
  • Hours added as Off-Vome have their own separate rate.
  • A missing card usually means Show impact value to admins is off, which affects every admin.
  • A separate toggle shows people their own impact value on their homepage.
  • The card is hidden on the free plan.

Where to go next