Setup Guide
Follow this path to set up your organization on Vome, stage by stage. Each stage explains the decisions to make before you build, then links to the detailed articles for each module.
Organization Page
Your public page on Vome. Set your cover photo, logo, description and causes, choose which opportunities and forms appear on it, and share one link that lets people find you and get involved.
Dashboard
Your admin home page. Today's shifts, pending applications, shift requests and hour claims, recent chats, pinned opportunities, forms and sequences, headline metrics like profiles, hours logged and impact value, plus the KPI cards you pin.
Forms
Build forms for anything: applications, surveys, waivers and data collection. Add conditional fields, folders and automations, share them by link or on your organization page, and review every submission in one place.
Sequences
Turn screening and onboarding into a repeatable path. Chain steps like forms, waivers, background checks, courses, interviews and custom tasks, then track where every person stands and what is holding them up.
Opportunities
Everything about opportunities in one place: how to create them, how people apply and get approved, and how you run them once they are live. Start with the sub-section that matches what you are doing.
Schedule & Hours Tracking
Your calendar of shifts. Generate and edit shifts, let people reserve their own or add attendees yourself, set reservation policies, take attendance, and log, review and approve hours.
Groups
Name the companies, schools, congregations and families that come to you as a group, link their people and their reservations to that name, and report on the partnership as one unit.
Resources
Share files, documents, links and videos with your users from inside Vome, sorted into folders, with visibility rules that control exactly who sees what.
Recognition
Create custom awards and decide how they are earned. Set milestones on hours logged or shifts completed, give awards manually, cap how many exist, sort them into folders, notify recipients and admins, and award on course completion.
Courses
Build structured training inside Vome: chapters and sections, videos and files, quizzes and grading, certificates on completion, expiry dates, and courses attached to a sequence step.
Database
Every profile in your account, in one searchable table. Filter and build custom views, import in bulk to create or update records, and take bulk actions: profile tags, opportunities, sequences, shifts, emails and more.
Reports
Ready-made reports you can filter, sort, customize and export. Profile data, ages and birthdays, medical info, emergency contacts, shift data, reservations and hours logs, check-ins, questionnaire responses and your custom views.
Analytics
Turn your program data into answers. Build trackers for applications, screening, shifts, hours, retention and impact, turn them into KPIs with goals, arrange them on custom dashboards, pin them to your home page and export.
Communications
Reach people from inside Vome. Instant messaging for one-to-one and group chats plus the chatrooms Vome generates per opportunity and shift, and email to one person or thousands, with templates and folders.
Users & Access
Add admins to your account and control what each one can reach. Build roles from granular permissions, scope an admin to specific sites, manage seats, and handle invitations, deactivation and account ownership.
Sites
Run multiple branches, chapters or locations from one account. Each site gets its own admins, profiles, categories and opportunities, forms, sequences, courses and templates, so teams only see their own corner of Vome.
Integrations & Apps
Connect Vome to the rest of your stack. API keys and custom webhooks, no-code automations through Zapier and Microsoft Power Automate, Salesforce, Google Sheets, Double the Donation, and the Vome mobile apps.
Subscription
What each plan includes and how billing works. Compare Recruit (free), Pro, Enterprise and Ultimate, see which features unlock at which tier, and manage seats, upgrades, invoices and renewals.
Settings
Account-wide settings and system preferences. Your organization's details and branding, image specifications, email and notification defaults, hour and attendance policies, custom fields, and data controls.
Support
How to get help with Vome. Search this knowledge base, submit a support ticket by email, and see what details to include so we can answer you quickly.
Technical Troubleshooting
Fix common technical problems yourself before opening a ticket. Login and password trouble, emails not arriving, pages not loading, upload and browser issues, and what to check on mobile.
Volunteer User Experience
See Vome from the other side. What a user sees when they land on your page, apply, get approved, book a shift, check in and track their hours, so you can support them without guessing.
Registration
Create your organization's account on Vome. Signing up as an admin, what to do if your organization is already registered, and setting your causes so the right people can find you.