Database
Can I delete volunteer records in my database?
As of now, you cannot delete volunteer records from your database. We will be making a system update to allow for this soon! In the meantime, you can contact support to delete records for you. Please make sure to include the email IDs for the records ...
What happens when I invite volunteers to claim their profile on Vome?
Inviting your volunteers to claim their profiles on Vome can provide many operational benefits for organizations. Let's go through how the process works: 1. Once you invite a volunteer from your database, you will see it appear as a Pending ...
How do I upload my spreadsheet into my database?
If you have not yet prepared your spreadsheet, read this article Steps to import your spreadsheet into your database: 1. Login to Vome and using the left-hand side navigation, click Database 2. On the top-right of the page, click Create profiles 3. ...
How do I properly use conditional formatting during the import process?
What is conditional formatting? Conditional formatting is a feature available on most spreadsheet applications (e.g. Microsoft Excel, Google Sheets) that highlights cells based on certain criteria. In this case, we use conditional formatting to make ...
How do I prepare my spreadsheet to import into my database?
First off, it is important to understand that for each import, you can perform Bulk Actions on volunteers listed in the spreadsheet. If you want to assign your volunteer list to different opportunities, tags or shifts during the import process, you ...
How do I bring my volunteers on Vome?
You have a few methods to successfully bring your volunteers on Vome. This is the flow we recommend for most organizations: 1. Upload your volunteer list into your Database (For detailed steps, read How do I prepare my spreadsheet to import into my ...
How come I can't edit a volunteer's email address?
As of now, there is no way to edit an email address for Offline records. If you wish to edit a volunteer's email ID, please contact our support team and we'll be glad to assist you. Please send us the current email ID and the email ID you would like ...
How to easily find an individual's or group's volunteer date(s)?
You can use the Attendees & hours or Shift list pre-generated report for this. The Attendees & hours report will give you more granular data on each attendee within a given shift, whereas the Shift list servers as a higher level “Schedule” export ...
Why can't I update the email address for an offline volunteer?
The email address is how we uniquely identify user profiles. At this time, the administrator is unable to edit the email address of an offline profile. We are hoping to add additional flexibility in allowing the administrator to update the user ...
Can I edit profile information for Vome Users or Offline Profiles in the database?
You can only edit profile information for Offline Profiles that you manually created in the database. If the volunteer record is a Vome User, it means that the volunteer has entered the profile data themselves and saved it to their Vome profile. ...
How can I create a custom group chat for Vome Users from the database?
1. Go to the Database 2. Select one or more volunteer records 3. Click on the black down arrow next to the right of "# records selected" 4. Click on Create chat You can only create a group chat with Vome Users. If an Offline Profile is selected when ...
How can I send a mass email from the database?
1. Go to the Database 2. Select one or more volunteer records 3. Click on the black down arrow next to the right of "# records selected" 4. Click on Send email You can send emails to both Vome Users & Offline Profiles in the database.
How can I mass assign tags from the database?
1. Go to the Database 2. Select one or more volunteer records 3. Click on the black down arrow next to the right of "# records selected" 4. Click on Assign tags Tags are useful for classifying your volunteer list however you would like to! A ...
How can I mass assign shifts from the database?
1. Go to the Database 2. Select one or more volunteer records 3. Click on the black down arrow next to the right of "# records selected" 4. Click on Assign shifts By assigning a volunteer to a shift that is associated with an opportunity they are not ...
How can I mass assign opportunities from the database?
1. Go to the Database 2. Select one or more volunteer records 3. Click on the black down arrow next to the right of "# records selected" 4. Click on Assign opportunities
What are the Advanced Filters in the database?
We provide two (2) advanced filters on your database. 1. We allow you to filter by Activity. This allows you to view the # of shifts and hours completed by volunteers during a given date range. For example, if you want to see how many shifts people ...
How do I assign a volunteer to an opportunity from their profile?
Go to your Database and follow the steps below: 1. Click on the volunteer's name (highlighted in orange). The profile should pop-up to the right. 2. Open the Opportunities drop-down by clicking on See more 3. Click on + Assign opportunities 4. Select ...
How do I export profile information from the database?
1. From the left-hand navigation, click on Database. 2. Use the Advanced filters and/or each column filter to find a specific data set 3. Select all or specific profiles you wish to export 4. Click on the Export button 5. Click Export selected rows
How do I create Offline Volunteer profiles in the database?
1. Go to your Database from the left-hand navigation 2. Click on Create Profiles on the top right of Database view 3. You will have the choice to Add a Volunteer or Mass Import (via excel) You must add at least a first name, last name and email ...
How do I invite volunteers to join Vome once I have an Offline record in my database?
1. Select volunteer records from your database 2. Click on Invite volunteers 3. Click Send the invitation to selected offline volunteers or those within my filtered list. Once the volunteer signs up and accepts your invitation, they will be prompted ...