Scheduling & Hour Tracking
What are the different attendee statuses? When does notifications get sent?
Every attendee scheduled to a shift has an associated status to their booking. Here is a breakdown of each status, when they can occur, and the affiliated notifications: Attendee Status Description Timeline Affiliated notifications Booked The ...
How does the check-in/out kiosk work?
The check-in/out kiosk is another way for administrators to seamlessly track volunteer hours for on-site shifts! Here are important tips to remember: Once you customize the settings of your kiosk, we recommend saving the link by sending it to ...
How does Scheduling work on Vome?
You do not need to create shifts during the Add Opportunity process. You can always create new shifts once the opportunity is published. Volunteers can only reserve spots to shifts if the organization is using Vome Pro. There are so many ways to ...
How can volunteers check-in/out of their shift by scanning the QR code?
Just to make sure you are familiar with how the check-in/out portal works, please review this FAQ: https://support.vomevolunteer.com/portal/en/kb/articles/how-does-the-check-in-out-portal-work-on-vome It is important to note that volunteers must be ...
How does the check-in/out portal work on Vome? How do I generate the QR code and/or the on-site kiosk?
In order for a volunteer to be able to check-in and check-out of their shifts, they must first be reserved for a shift (i.e. on the attendees list for an upcoming shift). If you wish to manually to assign profiles to shifts, read this article: How do ...
How do I mass cancel shifts from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Mass cancel shifts When you cancel a shift, it will only notify the Vome Users that are attendees for those shifts that the shift has been cancelled. Additionally, the shift ...
How do I log past shifts from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Log past shifts This feature will allow you to assign volunteers to past shifts that are already created so that you can see them in your calendar and log their hours. If the ...
How do I mass log hours from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Mass log hours When performing the Mass Log Hours action, you can see the current status of any volunteer who was assigned to a shift but didn't get their hours logged.
How do I mass assign shifts from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Mass assign shifts By assigning a volunteer to a shift that is associated with an opportunity they are not yet assigned to, it will automatically assign the volunteer to the ...
How do volunteers check-in/out using the QR code?
Admins should put the QR code on display digitally or by printing it out, and instruct volunteers to do the following: To check-in or out of the shift: 1. Open the Vome Volunteer mobile app 2. Press the QR code icon 3. Scan the QR code or enter the ...