Scheduling & Hour Tracking
How do I see a report of reservations and hours aggregated for each user?
How to get to this report: 1. Go to your Reports page using the left-hand side of your navigation 2. Click the report titled "Reservations & hours grouped by user" Key notes about this report: - On the left-hand side, you have Data filters section ...
How do I edit shifts in bulk?
To bulk edit shifts, you can follow these steps: 1. Login to Vome 2. Go to your Schedule page using the left-hand side navigation 3. Click on the Actions button on the top right 4. Under the Bulk Actions sub-menu > Click Edit details & settings 5. ...
How do I delete past shifts in bulk?
To delete past shifts in bulk, you can follow these steps: 1. Login to Vome 2. Go to your Reports page using the left-hand side navigation 3. Click the Shift list report 4. Filter the list of shifts by configuring the date range, and then using the ...
What does the "advanced reservation restriction" option mean when creating shifts?
By default, when a user is approved for an opportunity, they can reserve spots for any shift related to that opportunity. You can add an additional layer of reservation restriction whereby users need to be approved for the opportunity, but also meet ...
What are the different attendee statuses? When does notifications get sent?
Every attendee scheduled to a shift has an associated status to their booking. Here is a breakdown of each status, when they can occur, and the affiliated notifications: Attendee Status Description Timeline Affiliated notifications Reserved The ...
How does the check-in/out kiosk work?
The check-in/out kiosk is another way for administrators to seamlessly track volunteer hours for on-site shifts! Here are important tips to remember: Once you customize the settings of your kiosk, we recommend saving the link by sending it to ...
How does Scheduling work on Vome?
You do not need to create shifts during the Add Opportunity process. You can always create new shifts once the opportunity is published. Volunteers can only reserve spots to shifts if the organization is using Vome Pro. There are so many ways to ...
How can volunteers check-in/out of their shift by scanning the QR code?
Just to make sure you are familiar with how the check-in/out portal works, please review this FAQ: https://support.vomevolunteer.com/portal/en/kb/articles/how-does-the-check-in-out-portal-work-on-vome It is important to note that volunteers must be ...
How does the check-in/out portal work on Vome? How do I generate the QR code and/or the on-site kiosk?
In order for a volunteer to be able to check-in and check-out of their shifts, they must first be reserved for a shift (i.e. on the attendees list for an upcoming shift). If you wish to manually to assign profiles to shifts, read this article: How do ...
How do I mass cancel shifts from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Cancel shifts When you cancel a shift, it will only notify the Vome Users that are attendees for those shifts that the shift has been cancelled. Additionally, the shift will ...
How do I log past shifts from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Log past shifts This feature will allow you to assign volunteers to past shifts that are already created so that you can see them in your calendar and log their hours. If the ...
How do I mass log hours from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Mass log hours When performing the Mass Log Hours action, you can see the current status of any volunteer who was assigned to a shift but didn't get their hours logged.
How do I mass assign shifts from the Schedule?
1. Go to the Schedule page 2. On the top right, click on Actions 3. Select Mass assign shifts By assigning a volunteer to a shift that is associated with an opportunity they are not yet assigned to, it will automatically assign the volunteer to the ...
How do attendees check-in/out using the QR code?
Admins should put the QR code on display digitally or by printing it out, and instruct attendees to do the following: In order to scan the QR code upon arrival to their shift, the following criteria must be tue: They're a Vome User They've logged ...