Schedule & Hour Tracking
Comment fonctionnent les Tags de quart sur Vome ?
Que sont les Tags de quart ? Les Tags de quart sont des étiquettes colorées que votre organisation peut associer aux quarts de votre horaire. Il s'agit d'un outil d'administration et de planification qui vous permet de catégoriser, de codifier par ...
How Do Shift Tags Work on Vome?
What are Shift Tags? Shift Tags are colored labels your organization can attach to shifts on your schedule. They are an admin and scheduling tool that lets you categorize, color-code, filter, and report on shifts. Common examples include "Setup," ...
How Do Kiosk PINs Work on Vome?
1. What is a Kiosk PIN? A Kiosk PIN is a personal code assigned to each user within your organization. Instead of searching for their name on an attendance kiosk, a user simply types their PIN on the PIN pad to pull up their own profile. Once the PIN ...
Comment fonctionnent les NIP de borne sur Vome?
1. Qu'est-ce qu'un NIP de borne? Un NIP de borne est un code personnel attribué à chaque utilisateur au sein de votre organisation. Plutôt que de chercher son nom sur une borne de présence, l'utilisateur saisit simplement son NIP sur le pavé ...
How Does Daily Auto-Refresh Work for Kiosks on Vome?
Overview When a kiosk is set to "daily" mode, it displays only the shifts happening on the current day. Since kiosks often stay open on a tablet or computer for many hours, sometimes unattended, the daily auto-refresh setting automatically rolls the ...
How Schedule Custom Views Work on Vome
1. What is a Schedule Custom View? A Schedule Custom View lets an Administrator save a named, filtered version of the schedule and reuse it with one click. For example, you might create views such as: Site A - open shifts Animal Categories Shifts I ...
Understanding the Site Membership History Report on Vome
The Site Membership History report gives administrators visibility into when users were added to and removed from sites, including users who are no longer associated with any site. It reads an automatic record of membership changes and presents that ...
Re-Reserving Cancelled Shifts on Vome
What does re-reserving a cancelled shift mean? When a reservation is cancelled, either by the user or by an administrator on the user's behalf, it can be brought back to a reserved state without creating a brand new reservation. Re-reserving reuses ...
How Do Claim Hours Form Policies Work for Opportunities on Vome?
Overview A Claim Hours Form Policy lets an Administrator require Users to complete a form before their claimed hours are accepted for an Opportunity. This is useful for collecting a waiver, a sign-off, or other check-out information at the moment a ...
How Does the Claim Hours Note Work for Opportunities on Vome?
Overview The Claim Hours Note lets a User add a short free-text note when they claim their hours for an Opportunity. As an Administrator, you control whether that note box appears and whether it is required. This article covers the free-text note ...
How do I hide flexible shifts from the attendance kiosk?
What is a flexible shift? A flexible shift is a shift that is created on the spot at the kiosk rather than scheduled in advance. When someone arrives without a reservation on the schedule, a flexible shift can be created so the person can be checked ...
Overlapping Reservations on Vome
Overlapping reservations are when the same user holds two reservations whose times overlap. For example, a user reserved for a shift from 9:00 to 11:00 who also tries to reserve a different shift from 10:00 to 12:00. Vome lets you control whether ...
How does scheduling when reservations open work on Vome?
This setting opens an opportunity to reservations automatically at a future date and time you choose. It is one of the Scheduling controls on an opportunity's settings page, and it applies only to the opportunity where you set it. It is not set by ...
How does pausing new reservations work on Vome?
This setting is a manual switch that closes an opportunity to new reservations. It is one of the Scheduling controls on an opportunity's settings page, and it applies only to the opportunity where you turn it on. It is off by default. What does ...
How does the reserve shift visibility window work on Vome?
This setting controls how far into the future users can see an opportunity's shifts. It is one of the Scheduling controls on an opportunity's settings page, and it applies only to the opportunity where you set it. By default it is unlimited. What ...
How does hiding fully-reserved shifts work on Vome?
This setting lets you hide shifts that are completely full from what users see when they browse and reserve. It is one of the Scheduling controls on an opportunity's settings page, and it applies only to the opportunity where you turn it on, so your ...
How Auto-Add Guests to Database Works on Vome
Overview Auto-Add Guests to Database lets your organization automatically place the guests on a group reservation into your database, without anyone manually creating a profile for each guest. It is a setting on a Group Reservation Policy. When it is ...
How Group Reservation Hours Are Calculated and Tracked on Vome
Overview When using Group Reservations on Vome, hours are tracked differently than individual reservations. This article explains how group hours are calculated, where they appear in your reports, and how to use the Reservations & Hours Log report to ...
How Do Shift Notification Policies Work on Vome?
1. What is a Shift Notification Policy? A Shift Notification Policy is a reusable set of notification rules that automates communication with users before, during, and after their shifts. Instead of manually sending reminders, you configure a policy ...
Allow Users to Claim Additional Hours
1. What does “Allow Users to Claim Additional Hours” mean? This setting controls whether a user can submit an additional hour claim for a shift after hours have already been logged. When enabled: Users can submit additional hour claims for the same ...
Hour Claim Note Policy
1. What is a Note Policy for hour claims? A Note Policy allows you to require or optionally prompt users to add a note when claiming hours for a shift. This applies when a user is: Checking out of a scheduled shift Claiming hours for a shift they ...
How does 'Auto Check-In/Out' on Vome?
1. What is Auto Check-In and Auto Check-Out? Auto Check-In and Auto Check-Out is a scheduling feature that automatically logs attendance without requiring any action from the user or an administrator. When enabled: The user is automatically checked ...
Tap-to-Check-In/Out (No QR Code Required)
1. What does “Users can tap to check-in/out from the app without scanning the QR code” mean? This setting allows volunteers to check in and check out directly from the mobile app without scanning a QR code. If enabled, users can simply: Open the ...
Location-Based Check-In & Check-Out Controls (Proximity Validation)
1. What is Proximity-Based Validation? Proximity-Based Validation is a security feature that requires users to be physically within a defined radius before they can check-in or check-out of a shift using the mobile app. When enabled, users must allow ...
Form Submission Policies on Vome
1. What is a Form Submission Policy? A Form Submission Policy is a configurable rule that prompts a user to submit a specific form at a specific moment in their user journey. It ensures that required documentation, such as waivers, agreements, ...
Group Reservation Management on Vome
1. What is a Group Reservation on Vome? A Group Reservation allows a volunteer (the Reservation Lead) to reserve multiple spots for a shift on behalf of additional guests. This is ideal for: Corporate teams Families Church groups School groups ...
How do I import shifts into my schedule?
This guide walks you through importing shifts into an opportunity using a spreadsheet. It’s similar to creating shifts normally, but lets you set shift titles, descriptions, and locations per shift (row by row) instead of applying only one central ...
How do I add time off for a profile to prevent them from being assigned to shifts?
What is the Time Off feature? Time Off lets both administrators and users record specific dates or date ranges when a user is unavailable. Each period has a start date, an end date (the end date is included), and an optional reason. A user can have ...
Breakdown of Logged Hours in Vome
Breakdown of Logged Hours in Vome Understanding how volunteer hours are recorded helps ensure accurate reporting and smooth program management. Vome tracks hours in two categories: Logged Hours (On-Vome) and Logged Hours (Off-Vome). Together, these ...
What is the Difference Between Cancelling and Deleting a Reservation on the Attendee List?
Understanding the distinction between cancelling and deleting a reservation is important for accurate record-keeping and communication with attendees. Cancelling a Reservation The attendee's status is changed to “Cancelled.” This status is visible ...
How to Privatize a Shift Within an Opportunity
How to Privatize a Shift Within an Opportunity You can make a shift private in Vome by restricting its visibility to only users with a specific profile tag. This is useful when you want to make a shift available to select volunteers only, such as for ...
How to Check In and Check Out for Shifts in Vome
Overview The Check-In & Check-Out feature in Vome helps track volunteer attendance and log hours automatically. Volunteers can check in using the mobile app, or an on-site kiosk, and admins can manually record attendance when needed. 1. How ...
How to Create and Manage Shifts in Vome’s Schedule Module
How to Create and Manage Shifts in Vome’s Schedule Module Overview The Schedule Module in Vome allows administrators to efficiently create, manage, and assign shifts to volunteers. This guide will walk you through the process of scheduling shifts, ...
What is the attendance confirmation feature? What does the green check mark mean when I see it on the attendee's profile picture?
Whenever a user is reserved for an upcoming shift, there's a notification that they receive (email and push) 48 hours prior to the shift start time asking them to confirm their attendance. If the user chooses to confirm their attendance, you will see ...
How do I edit shifts in bulk?
How to Bulk Edit Shifts You can bulk edit multiple shifts at once by following the steps below: Steps to Bulk Edit Shifts Log in to your Vome account. Navigate to the Schedule page using the left-hand side menu. Click on the Actions button located at ...
How do I delete past shifts in bulk?
To delete past shifts in bulk, you can follow these steps: 1. Login to Vome 2. Go to your Reports page using the left-hand side navigation 3. Click the Shift list report 4. Filter the list of shifts by configuring the date range, and then using the ...
What does the "advanced reservation restriction" option mean when creating shifts?
By default, when a user is approved for an opportunity, they can reserve spots for any shift related to that opportunity. You can choose to add an additional layer of reservation restriction whereby users need to be approved for the opportunity, but ...
How do I import profile pictures for users in my database?
Using Vome's import process, you will see that you can import profile images for users in bulk. It is important to note that this feature was designed to help organizations mass import profile images from another software. As such, the way you import ...
What are the different attendee statuses? When do notifications get sent?
Every attendee scheduled for a shift has an associated status related to their reservation at different points in time before, during and after a shift. Here is a breakdown of each status, when they can occur, and the affiliated notifications: ...
What are the different attendee statuses? What do they mean?
Every attendee that is has taken up a spot to an upcoming, on-going or past shift has a status associated to their reservation. Upcoming shifts 1) Reserved: The attendee is reserved for an upcoming shift. Admins get notified when an attendees ...
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