Users & Access
How do the "coordinator or watcher" admin role settings work?
These settings apply only to custom admin roles. They are available on the Enterprise and Ultimate plans, where the Account Holder can create admin roles to limit accessibility and set permissions for other admin users. When you build a custom admin ...
Can a User Be Both a Volunteer and an Administrator?
Short answer No. The same email address cannot be both a volunteer and an administrator at the same time. Every account on Vome is tied to a unique email address, and a single email address can only hold one role. The good news is that there are a ...
Can minors or youth volunteer through Vome?
Can minors or youth volunteer through Vome? Vome is built for adult users and does not knowingly collect personal information from children under the age of 13. To support this, whenever an organization collects age or date of birth through a form on ...
How Does Two-Factor Authentication (2FA) Work on Vome?
Overview Two-factor authentication (2FA) adds a second step to admin sign-in. After entering a password, the admin confirms a one-time verification code. This protects accounts against stolen or guessed passwords. Availability: 2FA is available to ...
Admin Single Sign-On (SSO) Setup: Integrating JumpCloud with Vome
This article explains how to integrate JumpCloud with Vome using SAML-based Single Sign-On (SSO). It covers the full setup process, from creating a custom SAML application in JumpCloud to configuring the necessary fields between JumpCloud and Vome. ...
Admin Single Sign-On (SSO) Setup: Integrating Microsoft ADFS with Vome
Overview This article explains how to integrate Microsoft Active Directory Federation Services (ADFS) with Vome using SAML 2.0 authentication. Once configured, your administrators can securely log in to Vome using their existing organizational ...
What are the best practices for creating admin roles for multi-location segmentation?
Best Practices for Creating Admin Roles for Multi-Location Segmentation Overview In Vome, multi-location segmentation can refer to different departments, geographic areas, operations, or programs. Account Holders may need to create admin roles to ...
Admin Single Sign-On (SSO) Setup: Integrating Microsoft Entra ID with Vome
This article outlines how to integrate Microsoft Entra ID with Vome using SAML-based Single Sign-On (SSO). It covers the complete process - from adding Vome as a custom application in Microsoft Entra ID to configuring the necessary SAML fields ...
Why should I invite my other administrators to Vome?
Please note that only the Account Holder can manage administrative access. There are many benefits to adding other administrators to the organization’s account. 1. Assign admin users as coordinators or watchers Many elements of the Vome admin portal ...
How do I resend or cancel an invitation to an admin?
1. Once you invite an admin, you will see an Invited status on their admin card. 2. Click on Resend or Cancel
How do I edit my personal admin profile?
1. Go to the Users & Acess page from the navigation menu 2. Find your profile card 3. Click on Edit 4. Make changes and click Save To find the Edit button, view the image below:
How do I update or delete an admin?
1. Go to the Users & Acesss page from the navigation menu 2. Find the admin you would like to update or delete 3. Click on Edit 4. Make changes and click Save or scroll down and click on Delete Profile An e-mail will be sent to the administrator to ...
How do I invite more admins?
Please be advised that if you are on a paid plan, you must first ensure that you have the correct number of admin seats on your Subscription page (see detailed steps in the section below) Steps to add more administrators: From the left-hand ...