How do I delete or archive profiles from the database?
Your database can contain a mix of Offline and Vome User profiles.
Currently, you can only delete Offline profiles from the database. However, you can archive Vome Users.
Steps to delete an Offline profile:
- Go to the Database
- Select one or more Offline profiles
- Click Actions > Delete profiles
Steps to archive a Vome User:
- Go to the Database
- Select one or more Vome Users
- Click Actions > Archive profiles
If you to permanently delete a Vome User with the user's permission, please contact our support team and CC the user and we'll be glad to assist you. Please make sure to send us the user's name and email ID! In the meantime, we recommend that you archive their profile.
To learn more about how to view archived records and the implications, please read this article: What is the difference between "Active profiles" and "Archived profiles" in the database?
Related Articles
What is the difference between "Active profiles" and "Archived profiles" in the database?
In the database, you can toggle between Active profiles or Archived profiles. Active profile definition: By default, when a profile is added to your database, Offline or Vome User, they will be added to the Active profiles list. At any time, an ...How should I import archived profiles into the database?
By default, when you import profiles into the database they will be in your Active profiles list. Upon importing new profiles into the database, you can bulk assign profile tags. The best way to streamline the process of moving profiles into your ...How do I merge or remove duplicate database profiles?
To remove or merge profiles from your database, you can follow these steps: 1. Navigate to your Database page 2. Click Actions on the top-right of your screen 3. Click Manage duplicate profiles From here, you will see a list of all duplicates ...How do I create Offline Volunteer profiles in the database?
1. Go to your Database from the left-hand navigation 2. Click on Create Profiles on the top right of Database view 3. You will have the choice to Add a Volunteer or Mass Import (via excel) You must add at least a first name, last name and email ...Can I edit profile information for Vome Users or Offline Profiles in the database?
You can only edit profile information for Offline Profiles that you manually created in the database. If the volunteer record is a Vome User, it means that the volunteer has entered the profile data themselves and saved it to their Vome profile. ...