I've been assigned to a shift. What happens next?

I've been assigned to a shift. What happens next?

Congratz! You're about to volunteer sometime soon : )

Notes
We recommend that you download the mobile app to make the communication process easier and get updates!


48 hour confirmation:
Info
You will receive a notification 48 hours prior to the beginning of the shift asking you to confirm your attendance! It is up to you to respond, however, it helps the organization know that you are for sure coming!

Check-in:
Info
If the opportunity is set to On-site, and therefore you must go to a specific location for your shift, you will receive a notification 1 hour before the shift start time to remind you that the check-in portal is open. From the mobile app > Schedule page > you can click on the green QR Code icon to open up the camera on your smartphone. Scan the QR to check-in into your shift!
Warning
If the organization hasn't put a QR code on display for you to scan, please visit the on-site coordinator to have them manually log your hours. You can also submit an hour claim once the shift is over!

Check-out:
Info
If you've checked-in to a shift, you will receive a notification 15 minutes prior to the shift end time to remind you to check-out! Open the app, and click on the QR code icon to scan the QR code to check-out. At this point, your hours have been logged and you're good to go! You can check-out up to 1 hour after the shift end time.
Warning
If you forget to check-out, you can ask the coordinator to manyally check you out on the spot. If not, you will not get logged and must request that the coordinator log your hours!

 Claiming additional hours:
Notes
If you were checked out too early, you can always claim additional hours by going to your Schedule > Click on the shift > On top, select the claim hours button. This will send a request to the administrator for them to approve before the additional hours are officially logged.


    • Related Articles

    • I've been assigned to a sequence. How does this work?

      What are sequences? Sequences are step-by-step processes created by the organization and assigned to you. They provide a structured approach for you to complete tasks (i.e. an onboarding process). How do sequences work? Sequences consist of a series ...
    • I've been assigned to an opportunity. How do I reserve a shift?

      If you're approved for at least 1 opportunity, you're ready to start reserving shifts! Here are the steps to reserve a spot for a shift: 1. From the left-hand navigation menu, click Home 2. Within the section titled "What are you looking to do ...
    • I've been assigned to an opportunity. How do I reserve a shift?

      You're ready to start reserving shifts because you've been approved to at least 1 opportunity. Here are the steps to reserve your spot to a shift: 1. From the left-hand side of your navigation, click Home 2. Within the section titled "What are you ...
    • What happens when I invite volunteers to claim their profile on Vome?

      Inviting your volunteers to claim their profiles on Vome can provide many operational benefits for organizations. Let's go through how the process works: 1. Once you invite a volunteer from your database, you will see it appear as a Pending ...
    • How to Privatize a Shift Within an Opportunity

      How to Privatize a Shift Within an Opportunity You can make a shift private in Vome by restricting its visibility to only users with a specific profile tag. This is useful when you want to make a shift available to select volunteers only, such as for ...