I've been assigned to a shift. What happens next?
Congratz! You're about to volunteer sometime soon : )
We recommend that you download the mobile app to make the communication process easier and get updates!
48 hour confirmation:
You will receive a notification 48 hours prior to the beginning of the shift asking you to confirm your attendance! It is up to you to respond, however, it helps the organization know that you are for sure coming!
Check-in:
If the opportunity is set to On-site, and therefore you must go to a specific location for your shift, you will receive a notification 1 hour before the shift start time to remind you that the check-in portal is open. From the mobile app > Schedule page > you can click on the green QR Code icon to open up the camera on your smartphone. Scan the QR to check-in into your shift!
If the organization hasn't put a QR code on display for you to scan, please visit the on-site coordinator to have them manually log your hours. You can also submit an hour claim once the shift is over!
Check-out:
If you've checked-in to a shift, you will receive a notification 15 minutes prior to the shift end time to remind you to check-out! Open the app, and click on the QR code icon to scan the QR code to check-out. At this point, your hours have been logged and you're good to go! You can check-out up to 1 hour after the shift end time.
If you forget to check-out, you can ask the coordinator to manually check you out on the spot. If not, you will not get logged and must request that the coordinator log your hours!
Claiming additional hours:
If you were checked out too early, you can always claim additional hours by going to your Schedule > Click on the shift > On top, select the claim hours button. This will send a request to the administrator for them to approve before the additional hours are officially logged.
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