I've been invited to claim a profile. What do I do next?
Start by opening the invitation email in your inbox and click on Claim profile
Subject: Invitation to Vome Volunteer
From: noreply@vomenotifications.com
If you are facing any issues, you can walk through the process shown below which contains images.
DETAILED STEPS WITH IMAGES
Step 1: The following screen will appear for you to create an account.
You must fill out all the fields. Make sure you use the same email address that the invitation was sent to, input a phone number (this does not need to be authenticated)and that your passwords match.
Step 2: Once you've clicked Agree and Continue, you should be prompted to authenticate your email address.
You should have received an email which contains 2 options: a 4-digit code and a link to authenticate.
Option A: Enter the 4-digit code from the email and click Validate.
Option B: Click the Authenticate your email button directly from the email.
Step 3: Once you login, you'll see an invitation ask you to accept to join the organization > Click Accept
Step 4: Once you've authenticated your email address, you should now be able to successfully login!
Step 5: Download the app!
The Vome Volunteer mobile app is available for both iOS & Android users.
If you are using an iPhone: https://apps.apple.com/ca/app/vome-volunteer/id1490871417
If you are using an Android: https://play.google.com/store/apps/details?id=com.vome.vomevolunteer
If you're having trouble authenticating your email or are not receiving the authentication email, please check your junk/spam folder just in case!
You can also send us an email at support@vomevolunteer.zohodesk.com using from the email address that you would like to authenticate for your Vome account and we'll do it for you!
If you face any issues during the process, you can always navigate back to the login page and start again!
If you already have a Vome User account, but are not seeing the invitation appear in your profile, please follow these instructions:
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