Most of what goes wrong with a schedule was decided before the first shift was ever created. This page gathers the articles that settle those decisions, so you can read them in one place before you build.
Those articles live in the Setup Guide section of this knowledge base. They cover what to choose and why. The rest of this section covers how to do it.
An article in this knowledge base can only be filed in one section, so the Setup Guide holds them and this page links to them rather than repeating them. You will find them under For administrators, in the Setup Guide, stage 4, Operate.
The how-to articles: creating shifts, shift templates, recurring generation, attendance, hour claims and the kiosk. If you are setting up for the first time, read the decision articles above first, then come back here once you know what you are building.