1. What every file needs
- A .xlsx or .csv file, with one sheet.
- The first row is your column titles. It is not counted as a person.
- One row per person, up to 10,000 rows per upload.
- Three required columns: First Name, Last Name and Email. A row with no email address cannot be imported, so delete it rather than leaving the cell blank.
One sheet per workbook. An Excel workbook with more than one sheet will fail to upload. If you keep several tabs in one file, save the sheet you want to import as its own file first.
2. Option 1: start from the template
The quickest route. The template attached to this article is the same one the importer offers on its upload step, so it makes no difference which you take.
Fill in what you have. First name, last name and email are required, everything else is optional. The template is also the fastest way to see the formats Vome expects, because the accepted values are written into the column titles.
3. Option 2: build your own file
Perfectly fine, and usually what happens when you are exporting from another system.
You do not have to match our column order or our column names. The importer has an explicit Map fields step where you point each of your columns at a Vome field yourself. What matters is that every column in the file gets mapped to something, so delete the columns you do not want to bring over rather than leaving them in.
The formats still matter:
- Email in the ordinary something@domain.com form.
- Dates, including Date of Birth and Start Date, as YYYY-MM-DD.
- Gender as a number: 0 Male, 1 Female, 2 Other, 3 Rather not say. Use the Gender Text column only when the value is 2.
- Occupation as a number: 0 Other, 1 Student, 2 Professional, 3 Retiree.
- Group Role as a number: 0 Member, 1 Leader.
4. What else you can put in the file
Beyond the personal details, four columns connect a person to the rest of Vome: Opportunities, Groups, Group Role and Kiosk PIN. There is also Hours Logged (Off-Vome) and Start Date, which is how service history from a previous system comes across.
Profile tags, shifts, sequences and sites have no column. They are only ever applied to the whole file during the import.
Stuck on a file? Send it to us and we will help you get the formatting right for the upload.