How to Clear Cache and Cookies in Your Browser

How to Clear Cache and Cookies in Your Browser

How to Clear Cache and Cookies in Your Browser

If you’re experiencing issues on the Vome platform—like pages not loading properly, buttons not responding, or outdated information showing up—clearing your browser’s cache and cookies can often solve the problem.

This guide will walk you through how to do this in all major browsers.

What Are Cache and Cookies?

  • Cache stores parts of websites (like images or scripts) to help them load faster the next time you visit.

  • Cookies are small files that store data like login sessions, preferences, and other site information.

Over time, cache and cookies can become outdated or corrupted, causing unexpected issues.

When Should You Clear Cache and Cookies?

You may want to clear your cache and cookies if:

  • Pages on Vome aren’t loading or displaying correctly

  • You're stuck on a login page or unable to complete an action

  • You've recently made updates but still see old data

How to Clear Cache and Cookies by Browser

⚠️ Note: Clearing cookies will sign you out of most websites, including Vome. Make sure you know your login credentials before proceeding.

Google Chrome

  1. Click the three-dot menu in the top-right corner.

  2. Go to Settings > Privacy and security > Clear browsing data.

  3. Choose a Time range (select All time for a full reset).

  4. Check the boxes for:

    • Cookies and other site data

    • Cached images and files

  5. Click Clear data.

  6. Restart Chrome and log back into Vome.

Microsoft Edge

  1. Click the three-dot menu in the top-right corner.

  2. Select Settings > Privacy, search, and services.

  3. Under Clear browsing data, click Choose what to clear.

  4. Set the Time range to All time.

  5. Check:

    • Cookies and other site data

    • Cached images and files

  6. Click Clear now.

  7. Restart your browser and return to Vome.

Mozilla Firefox

  1. Click the menu icon (☰) in the top-right corner.

  2. Go to Settings > Privacy & Security.

  3. Scroll to Cookies and Site Data.

  4. Click Clear Data…

  5. Check:

    • Cookies and Site Data

    • Cached Web Content

  6. Click Clear.

  7. Restart Firefox and log back into Vome.

Safari (Mac)

  1. Click Safari in the top-left menu and choose Settings (or Preferences).

  2. Go to the Privacy tab.

  3. Click Manage Website Data…

  4. Click Remove All, then confirm by clicking Remove Now.

  5. Restart Safari and go back to Vome.

After Clearing: What to Expect

  • You’ll need to log back into your Vome account.

  • Sites may load slightly slower the first time as new cache is rebuilt.

  • Most issues with page behavior or login problems should be resolved.

Still Having Trouble?

If clearing cache and cookies doesn’t fix the issue, try:

  • Using a different browser

  • Disabling browser extensions (especially ad blockers or script blockers)

  • Ensuring your browser is updated to the latest version

If you’re still stuck, reach out to our support team and we’ll be happy to assist.


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