What is the Difference Between Cancelling and Deleting a Reservation on the Attendee List?
Understanding the distinction between cancelling and deleting a reservation is important for accurate record-keeping and communication with attendees.
Cancelling a Reservation
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The attendee's status is changed to “Cancelled.”
This status is visible in:
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You have the option to notify the attendee that their reservation has been cancelled.
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✅ Keeps a historical record that the person had a reservation that was later cancelled.
Deleting a Reservation
Summary
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Cancel if you want to retain a record of the reservation (for reporting or tracking purposes).
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Delete if you want to remove all traces of the reservation, as if it never existed.
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