Cleaning up your database
How does archiving a profile affect my reports and data?
Archiving changes what someone can do from today onward. It does not erase what they already did. Every hour they logged, every shift they attended and every form they submitted stays exactly where it was. What changes is where their profile shows ...
How do I merge or remove duplicate database profiles?
To remove or merge profiles from your database, you can follow these steps: 1. Navigate to your Database page 2. Click Actions on the top-right of your screen 3. Click Manage duplicate profiles From here, you will see a list of all duplicates ...
How do I delete or archive profiles from the database?
Your database can contain a mix of Offline and Vome User profiles. Currently, you can only delete Offline profiles from the database. However, you can archive Vome Users. Steps to delete an Offline profile: Go to the Database Select one or more ...
How do I delete a Vome User from the database?
You cannot. An administrator can delete an offline profile, but never a Vome User. Archive them instead. This one surprises people, so it is worth understanding the reason rather than treating it as a missing feature. 1. Why can I not delete a Vome ...