Allow Users to Claim Additional Hours
1. What does “Allow Users to Claim Additional Hours” mean?
This setting controls whether a user can submit an additional hour claim for a shift after hours have already been logged.
When enabled:
When disabled:
2. What happens when the feature is disabled?
If a user attempts to claim more hours for a shift they have already been logged for:
-
The system will block the request.
-
The user will be informed that claiming additional hours is not permitted.
-
They will be instructed to contact the administrator if the logged hours are incorrect.
3. Does this affect both scheduled shifts and past hour claims?
Yes.
This setting applies whenever a user attempts to submit an additional hour claim for a shift that already has logged hours, regardless of whether:
If additional claims are disabled, no further hour claims can be made for that shift.
4. Can administrators still adjust hours?
Yes.
Disabling additional hour claims only restricts the user.
Administrators retain full control and can:
This ensures administrative oversight while preventing duplicate user submissions.
5. How do I enable or update this setting?
Option 1: Update Individually
Go to the Opportunities page
Select the desired opportunity
Click the Schedule tab
Option 2: Update in Bulk
Go to the Opportunities page
Select the checkboxes for the opportunities you wish to update
Click Action
Choose Update Schedule Settings from the dropdown
This allows you to quickly apply the setting across multiple opportunities at once!
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