Allow Users to Claim Additional Hours

Allow Users to Claim Additional Hours

1. What does “Allow Users to Claim Additional Hours” mean?

This setting controls whether a user can submit an additional hour claim for a shift after hours have already been logged.

When enabled:

  • Users can submit additional hour claims for the same shift (if needed).

When disabled:

  • Once a user has been logged for a shift, they cannot claim additional hours for it.

2. What happens when the feature is disabled?

If a user attempts to claim more hours for a shift they have already been logged for:

  • The system will block the request.

  • The user will be informed that claiming additional hours is not permitted.

  • They will be instructed to contact the administrator if the logged hours are incorrect.

3. Does this affect both scheduled shifts and past hour claims?

Yes.

This setting applies whenever a user attempts to submit an additional hour claim for a shift that already has logged hours, regardless of whether:

  • The shift was scheduled by an administrator

  • The user claimed past hours from their dashboard

If additional claims are disabled, no further hour claims can be made for that shift.

4. Can administrators still adjust hours?

Yes.

Disabling additional hour claims only restricts the user.

Administrators retain full control and can:

  • Edit logged hours

  • Approve or modify hour claims

  • Correct errors manually

This ensures administrative oversight while preventing duplicate user submissions.


5. How do I enable or update this setting?

Option 1: Update Individually

  1. Go to the Opportunities page

  2. Select the desired opportunity

  3. Click the Schedule tab

Option 2: Update in Bulk

  1. Go to the Opportunities page

  2. Select the checkboxes for the opportunities you wish to update

  3. Click Action

  4. Choose Update Schedule Settings from the dropdown

This allows you to quickly apply the setting across multiple opportunities at once!