How does the Double the Donation integration work on Vome?

How does the Double the Donation integration work on Vome?

The Double the Donation (DTD) integration helps your organization unlock corporate matching gifts directly through the volunteer registration and reservation experience on Vome.

When volunteers submit forms or reserve shifts, Vome allows users to enter their company name to automatically check whether their employer offers a matching gift or volunteer grant program - so your organization can benefit from more donations without adding extra steps.

Want to connect with Double the Donation? Click HERE


Where volunteers see it

The Double the Donation experience is available in two places on Vome:

  1. On Vome Forms – when the form includes a schedule or shift selection section, the DTD company search field will automatically appear after a volunteer selects their shift.

  2. During the Reserve Shifts Flow – when a logged-in volunteer reserves a shift directly through your site, the DTD prompt appears to let them identify their employer before completing the reservation.

In both cases, the process is simple: volunteers search for their employer, select it, and instantly see if their company offers matching gift or volunteer grant programs. When the same user returns to reserve shifts in the future, the company will be saved and pre-selected for them to use!


Admin settings to know about

Shift requests:
If a user is submitting a shift request, then it will not yet create a registration on DTD immediately. It will only get added once you approve the shift request and the user is reserved for a shift.
Info
If the opportunity-level "Instant Book" setting is enabled on Vome, the registration will be created on DTD immediately without admin approval.

Campaign Settings
On the DTD registrations dashboard, there is a "campaign" field. For your convenience, when setting up the DTD integration on Vome, we added different options to send as the campaign field value.
  1.  Opportunity Title (Default): Uses the opportunity title, relating to the shift reserved by the user
  2. **Shift Title (with fallback)**: Uses the shift title, and if there is no shift title, falls back to the opportunity title (relating to the shift reserved by the user)
  3. **Category Title**: Uses the category title, relating to the shift reserved by the user
  4. **Custom Campaign Name**: Use a custom name across all shifts sent by Vome



Advanced Settings
Configure additional options for how data is sent to Double the Donation.
  1. Admin assignments
    You have the option of enabling a setting to send reservation data to DTD when a reservation is assigned by an admin (i.e. using our bulk assignment and individual shift assignment features). 
  2. Sending offline profile data
     You have the option of sending reservation data from an Offline profile or only from active Vome Users to DTD.

 

What volunteers experience

When the user reaches the scheduling step, they’ll see a new section appear to find their employer field appear automatically.

They can start typing their company name (for example, “Air Canada” or “Microsoft”), and results from Double the Donation’s corporate database will appear in real time.



Then by clicking the show details button, it will automatically show data populated from Double the Donation to showcase all relevant data about employer-offered volunteer incentives!
Info
It will also save this to the user's profile to simplify future reservation workflows!



Users are able to add any company name, and even if it does not show up as a result, it will still be passed to your Double the Donation registrations dashboard!


How data appears in your DTD dashboard

When a new reservation is confirmed, it will automatically send that information to your DTD dashboard.
Navigate to the Registrations tab to see your list of volunteer shift registrations!




How to enable Double the Donation on your Vome account

To activate this feature, your organization will need:

  • An active Double the Donation (DTD) account

  • Your organization’s public and private keys from DTD

Once those requirements are met, an admin can enable the integration within the Vome platform.

1. From the left-hand navigation bar, click Integrations & apps
2. Click Double the Donation
3. Click Start integration
4. Enter your private key, public key -> then Click Test connection
5. Select the campaign settings and advanced settings you want enabled!
6. Click Activate integration
7. When you are ready to deploy this to users > click Activate integration 


Need help?

If you need help from DTD, please contact them from their support page: https://support.doublethedonation.com/knowledge
If you need help integrating DTD with Vome, you can contact our support: https://support.vomevolunteer.com/

    • Related Articles

    • Microsoft Mailbox Integration - Information and Troubleshooting

      Overview Our Microsoft email integration allows you to connect your mailbox to Vome, so you can send and manage emails directly from the platform. It is designed for Microsoft 365 (Exchange Online) accounts managed through Azure Active Directory ...
    • How do Sites work on Vome?

      What is a “Site” in Vome? A Site is a location or sub-unit of your organization—such as a campus, branch, department, or program. Sites help you manage visibility and access to specific content, ensuring the right admins and volunteers see the right ...
    • How do Opportunities work on Vome?

      If you're managing a one-time event, read this article: How do I set up my portal to organize event-based volunteering? Opportunities are generally used to describe a job, position, role, activity, task, assignment, etc. (See Example 1 below). ...
    • How does Verified First's background screening solution work on Vome?

      Vome is proud to partner with Verified First to offer preferred pricing on background checks for your volunteers. This partnership goes beyond background checks, with a comprehensive suite of services designed to support all your volunteer screening ...
    • How does the Vome Referral Partner Program work?

      Referral partners can participate in revenue sharing and/or provide their clients with savings when using Vome. 1. Vome has a dedicated platform to automatically track referrals made by partners. 2. Partners receive access to a dedicated account ...