Sterling Volunteers is a background check provider that helps organizations manage and track background checks on the people who work with them.
Vome has partnered with Sterling Volunteers to integrate background checks directly into the Vome platform. This integration lets you add background check steps into sequences and track completion and status updates automatically.
One thing to know before you set it up: a Sterling background check on Vome exists only as a step inside a sequence. There is no way to order one from a profile, an opportunity, a form or a report.
Background checks are added as steps within Vome’s Sequences module, and that is the only place a Sterling check can be started.
When someone reaches a background check step, the step shows a Start Background Check button. They confirm the details Sterling needs and give their consent, both inside Vome.
Vome then places the order and opens Sterling’s own candidate page in a new browser tab, already signed in for them, so there is no separate Sterling account to create. Their Vome sequence stays open in the tab behind it.
Administrators are notified when the background check step is completed.
Sterling Volunteers includes automatic follow-up background checks:
Once a background check is purchased, Sterling Volunteers runs monthly follow-up checks for 12 months.
Any updates or changes to a person’s background check status are automatically sent to Vome.
Vome continues to receive and reflect these updates without additional action.
When viewing a sequence:
Click on the person who has completed the background check.
You will see:
The Sterling Volunteers background check status
The Vome step status (pending or complete)
The date the step was completed
Use the left-hand navigation in Vome.
Click Integrations and Apps.
Locate Sterling Volunteers and click on it.
Click Start Integration.
Enter your Sterling Volunteers API credentials.
If you do not have API credentials, contact the Sterling Volunteers team to obtain them.
Once enabled, the integration will be active on your Vome account. Vome does not charge anything extra for it. Sterling bills for the checks themselves.
Navigate to the Sequences page in Vome.
Click the Actions button in the top-right corner.
Select Background Check.
Enter a title and description for the background check step.
Add the Package ID provided by Sterling Volunteers.
If you do not have a Package ID, contact the Sterling Volunteers team.
Use Validate package before saving. Vome checks the ID against Sterling, which is the cheapest moment to catch a typo.
You can create multiple background check steps using different Package IDs.
This is useful if your organization uses different background check packages for different roles or sequences.
Each background check step can be added to sequences as needed.
Once created:
Add the background check step to any sequence like any other step type.
People will complete the background check as part of their normal sequence flow.
Sterling Volunteers is integrated directly into Vome sequences, and a sequence step is the only way to order a check.
People start the check from a button in their sequence, confirm their details and consent in Vome, then Sterling’s page opens in a new tab already signed in.
Administrators receive completion notifications and ongoing status updates.
Monthly background check monitoring continues for 12 months.
Setup and management are handled entirely within Vome once credentials and Package IDs are configured.
Related reading: How are Sterling Volunteers background checks tracked on Vome? covers the two statuses on the step, the status sync in each direction, and what the person sees in detail.