1. Orientation: how Vome fits together
How does the Setup Guide work?
Overview The Setup Guide is a guided walkthrough of setting your organization up on Vome. It replaces the old setup checklist. Rather than listing modules and leaving you to work out the order, it asks what your organization actually does, then tells ...
New to Vome? The decisions to make before you build
Overview This is the short version of the Setup Guide: the four articles worth reading before you create anything, whatever else you plan to set up. They explain what to choose and why. The module sections elsewhere in this knowledge base explain how ...
How do I build a journey from application to first shift?
Overview A journey is the path one person takes from first hearing about you to their first completed shift. There is no single "journey" screen in Vome. A journey is what you get when a form, an automation, a sequence and an opportunity are wired ...
What should I prepare before I start building?
Overview Building goes quickly when the words and pictures already exist, and slowly when you stop mid-form to go and find them. Nothing on this list blocks you. Every item has a default or a suggestion behind it, and every one can be changed later. ...
Why should I send email from my own domain?
Overview Connecting your email domain changes what your messages can carry and whether you can see what happened to them. Do it early, before you send anything real. This article is for administrators setting up communications. 1. What does ...
How do I set up a multi-location organization with sites?
Overview Sites add a layer above categories so each location, region or division gets its own page, its own people and its own coordinators, without forcing that structure into your category list. Sites require the Enterprise or Ultimate plan. This ...
Should I organize by program or by event?
Overview This is the single decision that shapes everything else in your account: whether a category stands for a program or an event. The part people do not see coming is that it also decides what a shift means. That is what determines whether you ...
How is Vome structured?
Overview Five words carry the whole platform: organization, site, category, opportunity and shift. Once you understand how they nest, every screen in Vome makes sense. Misunderstand them and you will be reorganizing your account in three months. This ...
Cover Photo and Logo Specifications on Vome
Overview Vome uses two kinds of branding image. A cover photo is the wide banner across the top of a page. A logo is the small square or circular mark that identifies your organization. This article lists every place you can upload one, the ...
Master the Vome fundamentals: The relationship between Categories, Opportunities & Shifts
Plan required: the structure described here works on every plan. Sites, the extra layer covered in question 7, needs Enterprise or Ultimate. Overview Almost every question about how to set up a Vome portal comes down to one thing: knowing which layer ...