How do I log manual hours for a user in my database?

If you want to log hours for specific shifts (including dates, opportunities, and locations), you can use our Log past shift feature. Please see our FAQ to where to find this. If you simply want to adjust a user’s total hours without creating shifts, follow the steps below.

When organizations migrate to Vome, volunteers may already have accumulated hours from previous systems or offline activities. To ensure their total hours accurately reflect their full contribution, admins can now log hours (completed off Vome) directly to a user’s profile.

Manual hours are added on top of the automatically calculated hours from logged shifts. For example, if Dalia has 3 hours from logged shifts in Vome and you manually add 10 offline hours, her profile will display a total of 13 hours.

Adding Manual Hours to a User Profile

To manually adjust a user’s total hours:

Go to Database in the left-hand navigation.
Select the user’s profile you want to edit.
Locate the Logged Hours field. Hover over the value — you’ll see a pencil (edit) icon appear.
Click the pencil icon and enter the number of logged hours (off Vome) you want to add.
Click Save — the user’s total will update immediately and display on their dashboard.

Bulk Importing Offline Hours

If you need to update many profiles at once. Go to your Database and select Create profiles on top-left and select Mass import

This is especially helpful during migrations when you only have total historical hours rather than detailed shift data!

Managing the Impact Value for Offline Hours

Offline hours contribute to your organization’s total impact value - a dollar amount that quantifies a user's contribution.

By default, Vome calculates impact at $30/hour, but you can adjust this rate:

Navigate to Opportunities in the left-hand menu.
Click the Actions button in the top-right corner.
Choose Manage Impact Value.
Locate the Impact Value Rate for Off-Vome Logged Hours and adjust as needed.

The new rate will automatically apply across all profiles, multiplying the rate by each user’s logged hours (off Vome) to calculate their total impact.

Tip: If you want detailed records (date, opportunity, location, etc.), volunteers can still log shifts as usual. Manual hours are designed for simple data migration or recognizing cumulative hours without needing to recreate every individual shift.