How volunteers use Vome, from signing up to your first shift

I'm a volunteer. How do I use Vome?

Overview

Vome is where you find the shifts your organizations have published, reserve the ones you want, and get your hours recorded.

Everything below follows the same order you will experience it, so you can start at whichever step you are on.

1. Get connected to an organization

Nothing else works until you are approved for at least one opportunity, because every shift belongs to one. There are two routes:

2. Work through onboarding, if they use it

Some organizations ask you to complete steps before your first shift: training, a waiver, a document upload. Not everyone does.

Anything they need from you arrives as a sequence, where each step shows what to do and tracks its own status.

3. Reserve shifts and record your hours

This is the part you will use most. Your homepage asks What are you looking to do today? and gives you three actions:

  • Reserve shifts. Pick from the shifts you are eligible for.
  • Claim hours. Record hours you have already worked, where the organization allows it.
  • View my shifts. See everything you are booked on.

The full steps are in I've been assigned to an opportunity. How do I reserve a shift? and How do I claim hours for a past shift?

4. Stay in touch

Vome has built-in messaging, so you can reach coordinators and the other people on your shifts without swapping phone numbers. See How do I use chats on Vome?

5. Earn recognition

Completing challenges earns Vome Points, which move you up a badge ladder from Bronze to Platinum. See How do Vome achievements work?

6. Why does using Vome help the organization?

Because coordinating volunteers by email and spreadsheet takes an enormous amount of someone's time.

When you reserve your own shifts and your hours are recorded as you go, the organization spends its time on the work itself rather than on chasing people. You get something out of it too: you can see what is available, keep your own record of hours, and get reminders before your shifts rather than relying on memory.

7. What about my data?

Vome's architecture is built to industry standards and regulatory requirements, and is HIPAA, PIPEDA, CCPA and GDPR compliant.

Where to go next